Bachelor's Degree in Engineering or a related scientific/technical/math field.
Experience in engineering roles within operations, production, construction, or maintenance settings.
Valid Class C Driver's License.
Strong written and verbal communication and collaboration skills (preferred).
Proficiency in customer service and understanding customer needs (preferred).
Hands-on lab experience with instrumentation and testing (preferred).
Skilled in troubleshooting and root-cause analysis (preferred).
Familiarity with SCE's technology roadmap and CPUC's EPIC program (preferred).
Responsibilities
Prepare technical engineering evaluations and support inspections of equipment and operations.
Maintain records and documentation on engineering procedures and maintenance activities.
Assist in engineering projects to produce effective and economical designs and solutions.
Support the document lifecycle within assigned projects according to organizational processes.
Provide operational support to enhance customer satisfaction and reliability performance; monitor electrical system health trends.
Conduct Root Cause Analysis (RCA) and troubleshoot problems, implementing corrective measures.
Observe safety policies and ensure adherence to safety standards during task execution.
Benefits
Hybrid work mode with set in-office and remote days.
Opportunities for professional development and resource access.
Consideration for applicants with arrest or conviction records under California law.
Travel opportunities within the SCE service territory (up to 15%).
Full Job Description
Responsibilities
Prepares technical engineering evaluations and supports the inspections of equipment and operations. Assists in the review and applications of new technologies to improve quality of service to customers.
Maintains records and documentation on relevant engineering procedures and preventative/ demand
Maintenance.
Assists with engineering projects using existing procedures to investigate, evaluate and assist in producing technically correct and cost-effective designs and solutions.
Supports the document lifecycle within assigned projects according to defined organizational processes.
Provides operational support to improve customer satisfaction and reliability performance; monitors the trending of electrical system health.
Assists with Root Cause Analysis (RCA), Apparent Cause Analysis (ACA), and miscellaneous investigations to troubleshoot problems, making changes to correct them.
Observes all safety policies during the execution of required tasks and ensures safety standards are met, and safe working practices are adhered to.
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
Bachelor's Degree in Engineering or Bachelor's Degree in a scientific/technical/math field.
Experience performing engineering work in operations, production, construction or maintenance environments.
Possess a valid Class C Driver's License.
Preferred Qualifications
Excellent written/verbal communication and collaboration skills.
Excellent customer service skills demonstrating the ability to identify, understand, and deliver upon customer needs.
Experience working safely in a hands-on lab environment using instrumentation and performing testing.
Experience with troubleshooting and root-cause analysis.
Experience with data analysis and project management software and the ability to quickly learn new software tools.
Familiarity with SCE's publicly available January 2025 Technology Roadmap.
Familiarity with SCE's publicly available White papers.
Familiarity with the CPUC's Electric Program Investment Charge (EPIC) program.
Additional Information
This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
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Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Position will require up to 15% traveling and being out in the field throughout the SCE service territory.
