Havenly

Design Expert, Sales - Interior Define

Havenly • $85K — $100K *
Seattle, WA 98115In-Person
Retail & Consumer Goods
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 2-3 years of sales experience, ideally in furniture or interior design
  • Background in interior design or home furnishings
  • Strong customer service skills with a focus on memorable experiences
  • Ability to create mood boards and floor plans for clients
  • Organized and efficient in managing multiple projects
  • Proficient in design software and suite tools like Google Suite
  • Flexible and adaptable in a fast-paced environment
  • Informed on the latest trends in interior design and aesthetics

Responsibilities

  • Achieve monthly sales quotas by providing excellent customer service
  • Engage clients in-person and virtually for furniture selection consultations
  • Manage the customer journey from inquiry to purchase
  • Identify opportunities to improve sales and customer experience
  • Demonstrate product expertise to guide client purchasing
  • Assist clients with spatial planning and design mood board creation
  • Maintain communication with clients post-purchase to encourage repeat business
  • Act as a brand ambassador to strengthen community ties in Seattle

Benefits

  • Paid time off (PTO)
  • Health benefits including medical, dental, and vision
  • 401K plan
  • Equity in the company
  • Employee discounts on products and services
  • Opportunities for professional growth and advancement
Full Job Description
We are expanding our Interior Define Studio team in Seattle, WA and seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth. If you're passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you!

What You'll Do:

  • Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
  • Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
  • Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
  • Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
  • Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
  • Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.
  • Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
  • Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Seattle, WA and build local customer relationships.

Who You Are:

  • Sales Experience: You have 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets.
  • Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards, and floor plans for clients.
  • Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions.
  • Team Player: You thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.
  • Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
  • Organized & Efficient: You manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
  • Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred.
  • Adaptable: You're flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
  • Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.

Why Join Us?

  • Competitive Compensation: On target earnings of $85-100K+ per year (split between base salary and commissions based on performance).
  • Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services.
  • Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement.

Additional Details:

  • This is a full-time position based in our Seattle Studio, including standard retail hours, and weekend availability.
  • The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays.
  • Ability to lift up to 50 lbs. and handle furniture items as needed.

About Havenly

Havenly is an online interior design service that connects clients with professional interior designers. The company was founded in 2014 by Lee Mayer and Emily Motayed. Havenly offers a range of design services, including full room designs, design consultations, and a la carte services. The company has raised over $57 million in funding and has been featured in numerous publications, including Forbes, The New York Times, and Architectural Digest.
Learn more about Havenly
Size
100 employees
Industry
Real Estate & Construction
Founded
2014
* Ladders Estimates
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