Description Position at New York City Transit
JOB INFORMATION:
Title:
Deputy Superintendent, AFC/BE Maintenance
Authority:
TA
Department:
Subways
Division/Unit:
Electronics Maintenance (EMD) Automated Fare Collections (AFC)
Location:
Various
Hours:
11:00P - 7:00A
Reporting Manager (if Applicable)
General Superintendent
Deadline (if Applicable)
Until filled
Compensation:
$136,460 (Grade F-UTLO)
POSITON SUMMARY:
This position is responsible for directing the maintenance operations for all Automated Fare Collection (AFC) equipment (including OMNY) installed throughout the subway system, and at certain out-of-system locations during the evening, nights, and weekend shifts. The incumbent will ensure that all AFC and OMNY equipment in the subway system meets its operational requirements for availability and reliability including prioritizing and managing the performance of service calls, preventive maintenance, software installations, hardware modifications and safety through a maintenance workforce dispatched from multiple field offices systemwide.
RESPONSIBILITIES:
- Direct the maintenance operations for all Automated Fare Collection (AFC) equipment, including OMNY, installed throughout the subway system and select out-of-system locations during evening, night, and weekend shifts.
- Ensure all AFC equipment meets operational requirements for availability and reliability by prioritizing and managing service calls, preventive maintenance, software installations, hardware modifications, and safety through a maintenance workforce dispatched from multiple field offices systemwide.
- Oversee maintenance, repair, and security of AFC and OMNY equipment during off-peak shifts, ensuring reliable operation of all fare collection devices.
- Deploy and direct maintenance staff during evening, night, and weekend hours, ensuring timely response to service calls and effective use of available resources.
- Manage preventive maintenance activities, system upgrades, and software enhancements for AFC/OMNY equipment during non-revenue hours.
- Investigate and resolve Cassie Case complaints, ensuring complete and well-documented closure.
- Monitor and report on maintenance operations each shift, evaluating performance against targets and recommending improvements.
- Implement updated maintenance procedures and oversee employee training to support systemwide operational enhancements.
- Direct support operations during off-hour shifts, ensuring compliance with established safety protocols.
EDUCATION AND EXPERIENCE:
A bachelor's degree from an accredited college in Electronics, Electromechanical Engineering, or a satisfactory equivalent, and six (6) years of full-time related experience, of which three (3) years must have been in a managerial/supervisory capacity; or a satisfactory combination of education and experience.
DESIRED SKILLS:
- Knowledge of electro-mechanical and electronic based revenue collection equipment.
- Ability to solve complex maintenance problems.
- Ability to effectively prioritize and manage maintenance resources dispatched throughout the subway system.
SELECTION METHOD
Based on evaluation of education, skills, experience, interview, and written assessment.
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.
OTHER INFORMATION
Appointment may be at a comparable level to current level of selected candidate. (If necessary)
As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.
For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page
TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.
ADDITIONAL INFORMATION
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
HOW TO APPLY
Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.
If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.
