AECOM

Deputy Quality Lead

AECOM$90K — $120K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering or Construction Management, plus 6 years related experience or equivalent education/experience.
  • U.S. citizenship required due to the nature of the work.
  • Valid U.S. Driver's License necessary for site visits and project oversight.
  • Strong understanding of Quality Management System (QMS) processes in large-scale infrastructure projects.
  • Preferred: ASQ CMQ OE or CQA Certification, 10 years in Design Quality Management or PMCM-related Quality Management.

Responsibilities

  • Lead implementation of the Quality Management System (QMS) and relevant documentation.
  • Conduct gap analyses and SWOT assessments for risk identification and improvement.
  • Perform design quality audits and oversight reviews.
  • Review and approve quality staffing plans and documentation for construction and design.
  • Evaluate Inspection and Test Plans (ITPs) for compliance and effectiveness.
  • Support procurement by reviewing quality submittals and pay applications.
  • Conduct audits and field surveillance activities for adherence to standards.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Life insurance and disability benefits included.
  • Paid time off and leaves of absence offered.
  • Access to voluntary benefits and well-being resources.
  • Flexible work options and employee assistance programs available.
Full Job Description
AECOM is seeking an experienced Deputy Quality Lead to be based in our Baltimore, MD office to support the B&P Tunnel Replacement (BPTR) Program among other project opportunities available at AECOM. AECOM is the delivery partner for Amtrak on the BPTR Program that will upgrade a ten-mile section of the Northeast Corridor (NEC), America's busiest passenger rail line. The delivery partner team is responsible for supporting Amtrak with overseeing the full breadth of the program. The scope of services includes program management, design oversight, construction oversight, commissioning oversight, program controls, commercial management, and capacity building. The Program will also include delivery of new roadway and railroad bridges, new rail systems and track, and a new ADA-accessible West Baltimore MARC station. The Deputy Quality Lead will support the Program Quality Lead in managing, executing, and continuously improving the Quality Management System (QMS) for this large, complex program with Construction Manager at Risk (CMAR) contracting type. This position provides leadership and oversight across design, construction, supplier, and program-wide quality functions, ensuring compliance with federal guidelines (FTA, FRA), contractual requirements, technical specifications, and Build America, Buy America Act (BABA) provisions. The role requires hands-on field involvement, cross-functional coordination, high-level analytics, and the ability to guide quality teams and project leadership toward proactive quality management and continuous improvement. The ideal candidate is an experienced quality leader with a strong background supporting large, multidisciplinary infrastructure programs-preferably within the rail or transit sector-and a deep understanding of the CMAR delivery model. The position requires regular attendance at the Integrated Project Office (IPO) and the construction sites in Baltimore, MD. Responsibilities include but not limited to: • Lead development and implementation of the Quality Management System (QMS), including policies, plans, procedures, work instructions, checklists, and quality tools, aligned with FTA 15 Essential Elements • Conduct frequent gap analyses and SWOT assessments to identify risks and improvement opportunities • Perform external and internal design quality audits and oversight reviews • Review and approve construction and design quality staffing plans and associated quality documentation • Evaluate and approve Inspection and Test Plans (ITPs) • Support procurement by reviewing material quality submittals and pay applications • Oversee third-party quality staffing, plans, and contractual compliance • Conduct construction, supplier, and process audits to ensure adherence to program standards • Perform field audits and surveillance activities for internal and external stakeholders • Review Buy America Build America Act submittals and oversee related sampling plans and compliance efforts • Provide quality guidance and direction to program leadership, package managers, CMAR teams, design joint ventures, and corporate oversight (including Amtrak) • Conduct supplier site visits, including steel fabrication facilities, and participate in field "Gemba" walks with construction and safety leaders • Develop KPI analytics, track quality performance metrics, and prepare monthly reports and dashboard updates • Manage quality investigations and Non-Conformance Reports (NCRs) through resolution and closure • Facilitate training sessions and workshops for internal teams, field staff, suppliers, and laboratory personnel • Monitor quality controls related to testing, materials, inspections, witnessing, and hold points; audit supporting documentation • Support updates and revisions to quality specifications • Train staff on EMPP / InEight compliance module and collaborate with IT to enhance system functionality • Capture and share lessons learned to drive continuous improvement across the program Qualifications Minimum Qualifications: • Bachelors Degree in Engineering or Construction Management or related field plus 6 years of related experience or demonstrated equivalency of experience and/or education • U.S. Citizenship is required, due to the nature of the work • Valid U.S Driver's License required to visit project sites, clients, and other AECOM offices. As a condition of employment, selected candidate must pass a Motor Vehicle Records review • Strong knowledge of QMS processes in large-scale infrastructure projects Preferred Qualifications: • ASQ CMQ OE or CQA Certification preferrable • 10 years of Design Quality Management and / or Construction PMCM related Quality Management with minimum of 5 years in decision making roles • Rail industry experience • Experience in tunnel, underground, or heavy civil infrastructure quality management • Demonstrated experience implementing and improving Quality Management Systems (QMS) on large, multi-contract programs • Hands-on field quality experience in geotechnical, structural, waterproofing, concrete, and MEP systems typical of tunnel environments • Familiarity with Construction Manager at Risk (CMAR) delivery and quality oversight within collaborative contracting models • Proficiency in quality data analytics, trend analysis, and root-cause investigation for continuous improvement • Understanding of risk management as it relates to quality, including early identification of quality risks in design and construction • Ability to interpret and enforce technical specifications, contract requirements, and regulatory standards Additional Information Relocation assistance is not available for this position Sponsorship for US employment authorization is not available now or in the future for this position

About AECOM

AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world's built, natural, and social environments. A Fortune 500 company, AECOM serves clients in more than 150 countries and had revenue of $8.0 billion during the 12 months ended March 31, 2014.

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Join AECOM, a premier global team of professionals dedicated to delivering infrastructure and environmental solutions. At AECOM, we are committed to fostering a culture of innovation, leadership, and diversity, making it an ideal place for ambitious individuals looking to advance their careers.

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At AECOM, you will be part of a dynamic team that thrives on challenges and is passionate about making a positive impact on the world. Our projects range from building sustainable cities to creating efficient transportation systems, offering a variety of job opportunities to apply your skills and grow professionally.

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Join a company where innovation and leadership go hand in hand. AECOM is a place where you can lead critical projects, influence strategies, and deliver solutions that contribute to our clients' success. Our leadership and diversity training ensure that you have the tools to lead effectively and inclusively, fostering an environment where all ideas are welcomed and explored.

Be Part of a Great Team

AECOM’s culture is centered on collaboration and excellence. Work alongside some of the brightest minds in the industry, benefiting from a wealth of knowledge and experience that will enhance your professional development. Our team’s diversity fuels creativity and drives innovation, making AECOM a breeding ground for new ideas.

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AECOM is dedicated to your long-term career development. With access to cutting-edge projects and leading-edge technology, your skills will stay relevant in an ever-evolving industry. Our comprehensive benefits support your health, well-being, and financial security, ensuring you and your family are taken care of.

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Learn more about AECOM
Size
51,000 employees
Market Cap
$11.8 billion
Industry
Net Income
-$200.8 million
Founded
1990
5 Year Trend
-6.3%
Revenue
$13.3 billion
NASDAQ

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