Deputy Director, Information Technology

Franklin County

$83K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, information systems, or a related field.
  • 7 years of hands-on IT experience, including 1 year in a management role.
  • Active industry-leading certification required.
  • Strong analytical and problem-solving skills in Enterprise IT.
  • Excellent technical knowledge of current IT infrastructure and security best practices.

Responsibilities

  • Assist the director in defining departmental goals and objectives.
  • Lead the development of IT strategy and policies for the Office on Aging.
  • Collaborate with the Franklin County Data Center on IT systems and infrastructure.
  • Oversee software programming and ensure alignment with organizational objectives.
  • Manage new IT projects and vendor contract compliance.
  • Define and communicate the agency's short to long-term IT goals.
  • Direct, evaluate, and mentor assigned staff, fostering an inclusive team culture.

Benefits

  • Extensive health benefits for full-time employees.
  • Life insurance coverage for permanent employees.
  • Guaranteed 10 paid holidays annually.
  • 14% employer contribution to OPERS pension plan.
  • Potential monetary incentives during annual wellness programs.
Full Job Description
Salary: $40.38 Hourly
Location : 280 E. Broad St., 3rd Floor, Columbus, Ohio 43215, OH
Job Type: Full-time, Regular, Classified
Job Number:
Agency: Office on Aging
Opening Date: 06/24/2026
Closing Date: 7/15/2026 11:59 PM Eastern
Typical Work Hours: Monday-Friday 8:00 AM-5:00 PM
Bargaining Unit: Non-Bargaining
Probationary Period: 180 Days

Classification Purpose
The primary purpose of the Deputy Director classification is to assist the director with defining departmental goals and objectives. Develop policies and procedures. Assist in preparing department budget. Supervise assigned staff in one or more major department sections or divisions.
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Job Duties
Work closely with the Franklin County Data Center to provide direction impacting all hardware, software, and any other IT related functions. Lead development of IT strategy, policy, and roadmaps for the Franklin County Office on Aging network, virtualization, storage, cloud, and related infrastructure assets, including support structures like physical space, cooling, and power in conjunction with the Franklin County Data Center. Assist the managers and staff of each department. Maintain knowledge of developments in hardware and software and incorporate new developments. Work directly with the Franklin County Data Center regarding any new systems as it relates to the long-term direction of IT. Oversee programming of software and discuss with developers to meet the organization's objectives. Oversee new IT projects and contribute insight to manage contract compliance with vendors. In conjunction with the Franklin County Data Center, assist on the direction of the design, development, and maintenance of systems, programs, equipment, and software to meet Franklin County Office on Aging. Consult with director and others as needed to review division activities, provide recommendations, resolve problems, and receive advice/direction. Define the agency's IT goals for the short, medium and long term. Assists with the implementation and administration of policies and procedures in accordance with department rules and regulations. Manage, direct, and evaluate assigned staff. Address employee concerns, direct work, counsel, address and recommend corrective action, and complete employee performance evaluations.

Excellent analytical and problem-solving skills in Enterprise IT technical areas to solve high-priority problems and lead highly-visible incident resolutions. Excellent technical knowledge of contemporary industry best practices and procedures in IT infrastructure and security. Clearly conveys and receives information and ideas. Actively supports a diverse, equitable and inclusive culture. Proactively applies an equity and inclusion lens to how the agency approaches team building, processes, and service delivery. Diligently follows through on commitments and consistently meets deadlines. Ensures designs are detailed and thorough and projects run well; also ensures teammates are getting what they need for projects and mentoring. Maintain regular and predictable attendance.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

Minimum Qualifications

Bachelor's degree in in computer science, information systems, or relevant discipline and seven (7) years of hands on IT experience with one (1) year of management experiences or any equivalent combination of training and experience. An active industry leading certification.
Additional Requirements
Position requires occasionally working outside of business hours (i.e. requires some late nights and weekends for the maintenance). Must have and maintain a valid driver's license, with accessible vehicle during working hours.
Supervisory Responsibilities

Provide extensive supervisory efforts for their assigned team in collaboration with direct manager and Franklin County Office on Aging agency HR liaison. Set and maintain high expectations for teams and for individuals in terms of work quality and quantity. Develop staff skills via ongoing assessment and utilization of training budgets. Collaborate with agency HR liaison on employee corrective action as outlined in policy and/or applicable contract. Manages direct staff functions including; development and motivation, activity tracking, hiring, performance appraisals, and promotions. Demonstrate Franklin County Office on Aging values and promote the vision and mission of the organization with staff.
Join Franklin County Board of Commissioners today and receive the following benefits:
  • Extensive health benefits for all full-time permanent employees.
  • Life insurance coverage for all permanent employees.
  • Guaranteed 10 paid holidays every year.
  • A 14 percent employer contribution to your OPERS pension plan.
  • Earn a potential monetary incentive during our annual wellness incentives for employees/spouses enrolled in healthcare.
See more information regarding our benefits we provide at https://hr-boc.franklincountyohio.gov/

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