Deputy Director - Human Services

City of Scottsdale, AZ

$119K — $162K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Recreation Management, Public Administration, or a related field; degrees in Social Work, Urban Studies, or Community Development acceptable.
  • Six years of supervisory, managerial, and administrative experience in municipal human services or recreation-related fields.
  • Valid, unrestricted driver's license with no major citations in the past 36 months required.
  • Must maintain residency in Arizona during employment.
  • Additional relevant licenses or certifications may be required.

Responsibilities

  • Provide strategic leadership and oversight for the Human Services Division.
  • Plan, develop, implement, and evaluate comprehensive human services programs.
  • Enhance quality of life for residents and promote self-sufficiency.
  • Oversee senior services, community centers, and family support initiatives.
  • Lead programs addressing community challenges such as homelessness and food assistance.
  • Coordinate volunteer initiatives and employment services.
  • Adapt services to meet the evolving needs of the Scottsdale community.

Benefits

  • 12 Paid Holidays including a Floating Holiday.
  • Vacation accrual starting at 10.3 hours/month.
  • Sick Leave accrual at 8 hours/month.
  • Comprehensive medical, dental, and vision benefits.
  • City paid basic life insurance with supplemental options available.
  • Tuition reimbursement up to $2,500/year.
  • Participation in Arizona State Retirement System with defined benefits.
  • Free commuting options provided through Valley Metro passes.
  • Considered a qualified employer for the Public Service Loan Forgiveness Program.
Full Job Description
Salary: $119,932.80 - $162,011.20 Annually
Location : Indian Bend Wash Visitor's Center, AZ
Job Type: Full-Time Regular
Job Number:
Division: Human Services
Opening Date: 09/05/2026
Closing Date: 9/26/2026 11:59 PM Arizona

Introduction
The Deputy Director - Human Services provides strategic leadership and oversight for the city of Scottsdale's Human Services Division, a dynamic and diverse organization dedicated to engaging, enriching and empowering Scottsdale residents. This position oversees the planning, development, implementation and evaluation of comprehensive human services programs, services, and facilities designed to enhance quality of life, promote self-sufficiency, strengthen families and neighborhoods, and support residents experiencing challenges or barriers to well-being.
This executive-level position will provide leadership and direction for a broad portfolio of human services operations, including senior services, neighborhood and community centers, youth and family services, behavioral health and diversion programs, homeless navigation and support services, food assistance, employment and career services, family resource programs, volunteer initiatives, and other programs that respond to the evolving needs of the Scottsdale community. The Human Services Division is part of Scottsdale's Parks, Recreation & Human Services Department.
Anticipated starting salary for this position may be up to mid-point depending on candidate's experience and internal equity. The full salary range is listed above and mid-point for this position is $67.75/hour or $140,920.00/annually.
Benefits Highlights:

The City of Scottsdale offers a comprehensive benefits package including:
  • 12 Paid Holidays, which includes 1 Floating Holiday
  • Vacation Accrual; starts at 10.3 hours/month
  • Sick Leave Accrual; 8 hours/month
  • Medical (which includes behavioral health coverage), Dental and Vision Benefits
  • City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
  • Tuition Reimbursement; $2,500/year
  • Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 11.98% which includes a Long-Term Disability benefit
  • Supplemental Retirement Plans through Nationwide 457
  • Pet Insurance
  • Bilingual pay compensation
  • Employer contribution of $10 per pay period to employee's PEHP (Post-Employment Health Plan) account

Please visit the Human Resources and Benefits Information page for more information.
Please note: Notifications regarding this recruitment and/or self-schedule interview invitations may come from GovernmentJobs.com; Please check your junk/spam folders regularly for these types of emails.
Minimum Qualifications
Education and Experience
  • Bachelor's degree from an accredited educational institution in Recreation Management, Public Administration, or a related field. Additionally, for Human Services Assignments, acceptable degrees may also include Social Work, Urban Studies, Community Development or related field from an accredited educational institution.
  • Six years' supervisory, managerial and administrative experience in municipal recreation, parks maintenance, and/or human services, depending on assignment.
  • Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.
Licensing, Certifications and Other Requirements
  • Must possess, at time of application, and maintain a valid, unrestricted driver's license with no major citations within the past 36 months prior to the start date. The Arizona Motor Vehicle Department requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Note: Graduated Driver's Licenses are considered restricted.
  • Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the city, regardless of whether the employee is approved to remote work.
Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.
Essential Functions
Click here to view the job description and full list of Essential Functions.
Work Environment/Physical Demands
Click here to view the job description and full list of Work Environment/Physical Demands.

Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible.DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
  • Fingerprinting search of the national FBI Database
  • Criminal Background screening
  • Drug Screen
  • 36-Month Motor Vehicle Department Records Check

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis. Depending upon the job classification, education may not be substituted for work experience.

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits,

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking
01

Do you have a Bachelor's Degree in Social Work, Urban Studies, Community Development or a related field from an accredited educational institution? Please note: your major and degree must be included in the education section of the application.
  • Yes
  • No

02

Do you have a valid driver's license (not expired or suspended/revoked)?
  • Yes
  • No

03

Do you have at least 6 years' of supervisory, managerial, and administrative experience in municipal human services? Please note: this experience must be listed on your application.
  • Yes
  • No

04

Do you have any of the following restrictions on your driver's license? Please note that this does not include vision correction.
  • Interlock Device
  • Court Mandated Restricted Hours
  • I have a Graduated Driver's License (Class G License).
  • Other Non-Medical Restriction(s)
  • I have no restrictions on my driver's license

05

Briefly describe your supervisory experience (to include the name of employer). Note: Employers mentioned here must be shown in the Work Experience section of the application. Do not state "See resume" in lieu of responding to this question. If you don't have this experience, please write "None."
06

Describe your experience developing and implementing a strategic plan or strategic vision for a human services program or organization.
07

Describe a time when you identified an emerging or unmet community need and led the development or transformation of a program, service or delivery model to address it. How did you assess the need, engage stakeholders, determine the appropriate response, and evaluate whether the solution was successful?
08

Describe a complex initiative in which you were responsible for bringing multiple organizations or stakeholders together to achieve a shared outcome.
09

Please indicate how you learned about this job opportunity with the City of Scottsdale.
  • City Website
  • Employee Referral
  • Facebook
  • Glassdoor
  • Governmentjobs.com
  • Indeed
  • Instagram
  • Job Fair (In-Person / Virtual)
  • Recruiter
  • Other

Required Question

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