State of Illinois

Deputy Administrator for Central Operations

State of Illinois$110K — $150K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or public administration or related field
  • Four years of progressively responsible administrative experience in child support
  • Experienced in enforcing child support statutes and regulations
  • Proficient in statistical analysis and program performance evaluation
  • Professional supervisory experience required, including performance management and training

Responsibilities

  • Lead as Deputy Administrator for Central Operations within the Division of Child Support Services
  • Supervise and manage the operations of subordinate organizations
  • Plan, direct, and evaluate administrative functions in child support services
  • Develop and implement policies and procedures for effective service delivery
  • Consult with high-level management to resolve sensitive issues
  • Conduct administrative staff meetings to ensure alignment and communication
  • Perform additional duties as assigned that align with the role's scope

Benefits

  • Monday-Friday work schedule
  • Flexible work schedules available in many program areas
  • Robust health, life, vision, and dental insurance package
  • Pension plan participation
  • Paid parental leave offered
  • Deferred compensation plan and other pre-tax benefits
  • Accrue 12 paid sick days annually
  • Earn up to 25 paid vacation days annually plus personal days
  • 13-14 paid holidays each year based on start date
Full Job Description
Job Requisition ID: 56572

BPIS: 10866
Opening Date: 06/09/2026
Closing Date: 06/24/2026
Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary $9174 a month; Full salary range $9174 - $12500 a month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Federally Funded, Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Position Overview:

The Department of Healthcare and Family Services, Division of Child Support Services is seeking a qualified and motivated individual to lead Central Operations in the role of Deputy Administrator. The ideal candidate will have an innate ability to review and analyze federal and state statutes and regulations impacting the functions of the agency's child support program in addition to planning, directing, and evaluating a system for the delivery of services. If you are detailed oriented and possess excellent communication skills, please join our team to help strengthen Illinois families both emotionally and financially.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)


If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

Essential Functions

  • Subject to management approval, Serves as Deputy Administrator for Central Operations for the Division of Child Support Services (CSS)
  • Serves as full line supervisor
  • Plans, directs, and evaluates the administrative aspects of subordinate organizations within the division
  • Initiates, establishes, and implements department policy and formulates priorities and procedures for assigned areas in the Division of Child Support Services (CSS)
  • Consults with high level administrators and managers within the department to resolve sensitive issues and to improve links to agency staff, the public, and/or governmental offices
  • Conducts administrative staff meetings
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above


Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college, preferably with courses in business or public administration
  • Requires prior experience equivalent to four (4) years of progressively responsible administrative experience enforcing state and federal child support statutes and regulations for a public or business organization


Preferred Qualifications

  • Three (3) years of professional experience utilizing statistical analysis to evaluate child support program performance
  • Three (3) years professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, conducting performance evaluations, training staff and approving time off
  • Three (3) years of professional experience developing, monitoring, and evaluating operating policies and procedures preferably for a child support program
  • Three (3) years of experience reviewing, evaluating, and assisting in the development, coordination and analysis of training created for division staff
  • Three (3) years of professional experience reviewing and analyzing federal and state child support regulations
  • Three (3) years of professional experience directing and evaluating the planning and implementation of enhancements and revisions to program policy and procedures
  • Three (3) years of experience ensuring organizational compliance with federal and state laws, rules, and regulations


Conditions of Employment

  • This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
  • Requires the ability to maintain and utilize state issued equipment such as a laptop
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant /employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non- State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non- State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m.Headquarter Location: 607 E Adams St, Springfield, Illinois, 62701Work County: SangamonEmail:

Posting Group: Leadership & Management

About State of Illinois

The name "Illinois" comes from a Native American word meaning "tribe of superior men." Louis Joliet and Father Marquette were the first Europeans to arrive in Illinois in 1673. Illinois became a state on December 3, 1818 and was the 21st state to enter the Union. The state motto is "State Sovereignty, National Union." Illinois is the fifth most populous state in the country with almost 12.9 million people. Abraham Lincoln and three other U.S. Presidents have called Illinois home, including Ulysses S. Grant, Ronald Reagan and Barack Obama. The General Assembly adopted the state slogan, "Land of Lincoln" in 1955. Springfield is the state capital and home to more Abraham Lincoln sites than any other place in the United States, including the Lincoln Home National Historic Site, Abraham Lincoln Presidential Library and Museum, Old State Capitol, Lincoln Tomb State Historic Site, and Lincoln-Herndon Law Office.

State of Illinois Careers

Join the dedicated team at the State of Illinois and discover a wealth of job opportunities where professional growth and innovation are at the forefront of its mission. The State of Illinois is renowned for its commitment to excellence and diversity, offering careers that cater to a variety of skills and interests.

Work You’ll Do

At the State of Illinois, every position contributes to the betterment of its community and the nation. Whether it's through leadership roles or entry-level positions, the impact of your work will be felt across various sectors. The State provides a platform where skills are honed, and professional aspirations are nurtured.

Explore Diverse Job Opportunities

The State of Illinois offers a range of employment options from administrative roles to environmental conservation, healthcare, and more. Each career path is equipped with comprehensive benefits and opportunities for career advancement.

Internship Programs

Kickstart your career with the State of Illinois through its dynamic internship programs. These opportunities are designed for those who are looking to develop their professional skills in a real-world setting, providing a stepping stone to full-time employment.

Innovative Work Environment

Innovation is key in the operations at the State of Illinois. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the State towards efficiency and effectiveness in service delivery.

Professional Growth and Development

The State of Illinois is committed to the professional development of its team. With access to diverse training programs, including leadership development and diversity training, employees are well-equipped to ascend in their careers.

Benefits and Culture

The employment experience at the State of Illinois is enhanced by its inclusive culture and comprehensive benefits package. The State values the well-being and satisfaction of its team, ensuring a supportive and positive work environment.

Networking and Career Advancement

Networking within the State of Illinois can significantly enhance career trajectories. Employees have numerous opportunities to connect with leaders and peers through various events and professional groups, fostering a community of collaboration and support.

Join the Team

The State of Illinois is continuously hiring new talent. Explore open positions that match your skills and interests. The hiring process at the State of Illinois is transparent and thorough, ensuring that the best candidates are selected for the right positions. Prepare your resume, ace the interview, and join a team that values hard work and dedication.

Stay Connected

Keep up to date with new job alerts, the latest news, and insider tips from the State of Illinois careers page. Tailor your subscription to receive updates that align with your career preferences and discover the exciting and rewarding opportunities that await at the State of Illinois.

Explore State of Illinois Jobs

Search for available positions that can propel your career forward. The State of Illinois looks for passionate, curious, creative, and solution-driven team players. Join a workforce that is dedicated to innovation and excellence in public service.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at the State of Illinois.
Learn more about State of Illinois

Similar Jobs

More Jobs at State of Illinois

More Education, Government & Non-Profit Jobs

Find similar Deputy Administrator for Central Operations jobs: