Deposit Relationship Manager

Santa Cruz County Bank

$90K — $125K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in branch management and business development.
  • Deep understanding of customer service, sales, and risk management principles.
  • Familiarity with consumer and business deposit products relevant to target markets.
  • Strong organizational skills with ability to manage confidential information.
  • Exceptional written and verbal communication skills and interpersonal abilities.
  • Bachelor's Degree in business, finance, or a related field preferred.

Responsibilities

  • Develop new business and enhance existing relationships by maximizing bank services.
  • Maintain and grow existing customer relationships through regular engagement.
  • Cross-sell bank products and services professionally and effectively.
  • Represent the bank at community events and coordinate participation in these activities.
  • Assist Relationship Managers with client-related tasks and documentation.
  • Attend training and seminars to keep abreast of banking and credit practices.
  • Track and recommend donation requests from non-profits for community engagement.

Benefits

  • Medical, dental, and vision plans.
  • Paid vacation, sick leave, and holidays.
  • Paid volunteer time to support community involvement.
  • Employer-paid life insurance for added security.
  • 401(k) plan with employer matching to bolster retirement savings.
  • Ongoing training and professional development for career advancement.
Full Job Description
Job Type

Full-time

Description

About The Role:

This is an on-site position based in our San Luis Obispo office. Travel to client offices and other sites is required.

The Deposit Relationship Manager develops new business relationships and augments existing business relationships through the utilization of all bank services, participation in community and non-profit organizations, and an active business development calling program.
  • Calls on existing customers to maintain and expand banking relationships; calls on prospective customers to develop new business.
  • Cross sells all bank products and services in a professional manner.
  • Representing the company in a professional manner at various community events or sponsored activities of the company. Will coordinate all involvement to ensure the bank is represented at significant community events.
  • Receives work assignments from the Regional President based on current needs.
  • Assists Relationship Managers with calling efforts, follow up for gathering of complete financial packages and updates, document signing, and all other related support activities.
  • Attends all appropriate meetings, classes, and seminars related to maintaining and developing all general banking and credit-specific skills and expertise.
  • Researches, recommends and tracks donation requests by non-profit organizations.
  • Works within time frame guidelines to manage the overall workload. Must prioritize all business development, relationship management, and community involvement activities on an ongoing basis.

Requirements:

Requirements

  • Comprehensive knowledge of all aspects of branch management, including sales, customer service, risk management, and management principles.
  • Working knowledge of consumer and Business Deposit Products as applicable to the branch's target market.
  • Working knowledge of principles and methods of organization and management.
  • Ability to maintain confidentiality of files and privileged information.
  • Ability to effectively and efficiently organize work files.
  • Excellent written and verbal communication skills, strong interpersonal skills, proven sales and management

Preferred Qualifications:
  • Bachelor's Degree in business, finance, or related field preferred, or equivalent experience required.

Benefits:
  • Medical, dental, and vision plans
  • Vacation, sick leave, paid Holidays
  • Paid volunteer time
  • Employer paid life insurance
  • 401(k) with employer matching
  • Ongoing training, professional development and career advancement opportunities

Physical Demands: The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting may be required.
  • Regular, predictable attendance is required; including the occasional evening and weekend work as business demands dictate.
  • Travel between company locations as needed.

Work Environment: The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Moderate noise (i.e., business office with computers, phone, and printers, moderate traffic).
  • Ability to work in a confined area.
  • Ability to sit or stand at a computer terminal for an extended period.

*To ensure a consistent hiring process, we do not accept unsolicited resumes from third-party recruiters or agencies. Submissions without prior approval will not be considered.

Salary Description

$90,000-$125,000k/year

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