Job Summary

As a Senior Product Associate within the Deposits 2.0 Product Acceleration team, you will support the development, launch, and ongoing optimization of a new co-branded consumer deposit product. Partnering closely with Product Managers and cross-functional stakeholders, you will leverage customer insights, market research, competitive analysis, and performance metrics to identify growth opportunities and drive strategic initiatives. Your contributions will help ensure the successful delivery of product enhancements, pricing strategies, customer experiences, and business outcomes while maintaining strong risk and control standards.

Job Responsibilities

• Partner with Product Managers to support product strategy, roadmap development, and execution for a co-branded consumer deposit product.
• Conduct customer, competitor, and market research to identify opportunities that enhance product value and customer experience.
• Support product discovery efforts, requirements gathering, and prioritization of initiatives aligned with business objectives.
• Collaborate with Agile teams to develop and refine features, user stories, acceptance criteria, and product requirements.
• Maintain and prioritize product backlogs to support delivery of strategic product enhancements and capabilities.
• Partner with Finance and Treasury teams to support pricing, rate analysis, profitability assessments, and product performance reviews.
• Analyze customer feedback, business metrics, and market trends to identify opportunities for optimization and growth.
• Track and report on key performance indicators, product health metrics, and business outcomes to support decision-making.
• Coordinate cross-functional activities across Product, Marketing, Analytics, Technology, Operations, Risk, and Compliance teams.
• Ensure adherence to regulatory requirements, controls, and operational standards while supporting product initiatives.
• Advocate for the voice of the customer by incorporating customer insights into product enhancements and strategic decisions.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management, retail banking, financial services, consulting, or a related field.
• Experience supporting product development, product launches, or strategic business initiatives.
• Working knowledge of the product development lifecycle, Agile methodologies, and product delivery processes.
• Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.
• Experience conducting market research, competitive analysis, or customer experience assessments.
• Excellent written, verbal, and presentation skills with the ability to communicate effectively across stakeholder groups.
• Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment.
• Strong organizational skills and attention to detail.
• Proven ability to collaborate across cross-functional teams and build strong working relationships.
• Self-motivated, adaptable, and proactive with a continuous improvement mindset.

Preferred Qualifications, Capabilities, and Skills

• Experience within Consumer Banking, Deposits, Payments, or Financial Products.
• Familiarity with product pricing, balance growth strategies, customer acquisition, or engagement initiatives.
• Experience supporting product launches, go-to-market activities, or customer growth programs.
• Knowledge of customer journey mapping, user research, and customer experience optimization.
• Exposure to data analytics, business intelligence tools, and KPI reporting.
• Experience working in a highly matrixed organization with multiple stakeholder groups.
• Demonstrated passion for innovation, customer-centric product development, and continuous improvement.