Bachelor's Degree from an accredited college or university
5+ years of related experience in a professional services Firm
Desire to learn about operations within professional services
Strong interest in collaboration and resource management strategy
Ability to communicate effectively across various organizational levels
High level of integrity and discretion in handling confidential matters
Proven time management and organizational skills
Responsibilities
Manage and execute resource management processes for designated teams
Facilitate scheduling for client assignments based on various requirements
Drive scheduling to balance capacity and proposed solutions for profitability
Use forecasting tools to track utilization and overall headcount
Generate resource management reports to analyze performance metrics
Build relationships with client-serving personnel through professionalism
Collaborate with HR and recruiting teams on hiring processes
Benefits
Comprehensive benefits package for eligible employees
Opportunities for professional development and career growth
Engagement in strategic resource management projects
Supportive environment for team collaboration and communication
Utilization of advanced scheduling tools and technologies
Full Job Description
Job Description: Responsibilities
Manage and execute resource management process for assigned population
Facilitate scheduling of resources to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements
Drive scheduling process to prepare for future deadlines; balance capacity with open needs and proposing solutions to maximize utilization and drive profitability
Use scheduling tools to forecast hours, track utilization, and monitor overall headcount
Facilitate meetings with Managers and Partners on a weekly basis, providing updates as needed
Ensure staff profiles and schedules are accurately maintained in the scheduling database; making necessary changes on a recurring basis
Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data
Monitor chargeable hours, overtime, and travel to ensure work is fairly distributed
Drive consistency by implementing resource management processes and teaming with personnel to ensure compliance
Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism
Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments
Proactively communicate with Managers, Partners and industry leaders to ensure population is effectively utilized
Facilitate the resolution of conflicting assignments and flag availability of staff to ensure engagements are staffed appropriately
Field scheduling questions, tailoring responses based as needed; elevating to Manager of Resource Management when necessary
Collaborate across Firm functions and within internal team
Liaise with resource managers across other business units for effective and efficient allocation of resources
Support strategic resource management projects and initiatives throughout the year
Coordinate with the human resource and recruiting teams on the hiring and on-boarding of campus and experienced hire talent, including intern programs
Participation in semi-annual and annual performance calibration meetings for professional staff
Qualifications
Bachelor's Degree from an accredited college or university
A minimum of 5+ years of related experience, preferably within a professional services Firm
The desire to learn about the operations of a professional services firm
Interest in connecting with others and helping drive forward the strategic vision of resource management
The ability to work effectively both independently and as part a team across all levels of the Firm
Excellent written and verbal communication skills
Integrity within a professional environment
Professional demeanor and ability to handle confidential matters with discretion
Ability to manage through competing priorities
Strong organization skills and attention to detail
Ability to provide exceptional client service and exhibit a sense of urgency, commitment to quality and the timely completion of duties
Demonstrated level of technical proficiency in Microsoft Office Suite (specifically Excel)
Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.
The pay rate range for Irvine, CA and Woodland Hills, CA: $99,800 to $155,270 The pay rate range for Tempe, AZ: $78,800 to $128,270 The pay rate range for San Diego, CA: $98,000 to $148,520 The pay rate range for Spokane, WA: $84,000 to $135,020
