Shield AI

Deployed Operations Manager (R5672)

Shield AI • $120K — $180K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in managing and mentoring operational teams
  • Strong leadership skills to inspire and develop team members
  • Exceptional communication and organizational skills
  • Experience in international operations and COCO UAS operations
  • Technical proficiency to support deployed teams

Responsibilities

  • Ensure mission impacts and customer satisfaction among Site Leads
  • Manage, mentor, and supervise Site Leads for international operations
  • Act as the main contact for COCO crew information
  • Coordinate with FSR Supervisors for optimal crew staffing
  • Mentor and train Site Leads and crews for mission readiness
  • Provide technical support to deployed teams

Benefits

  • Bonus opportunities based on performance
  • Equity options for employees
  • Comprehensive benefits package for full-time regular employees
  • Temporary benefits after 60 days for temporary employees
  • Flexible work locations including international opportunities
Full Job Description
Job Description:

The Deployed Operations Manager is the responsible party for managing, mentoring, and supervising Level 300 Site Leads, who in turn lead the crews that perform our Contractor Owned Contractor Operated (COCO) and extended duration international operations. They are Shield AI's primary touchpoint for COCO crew information and, though the Senior Manager is the responsible party for COCO manning, the Manager works closely with the FSR Management team to provide personnel courses of action to the Senior Manager. They are responsible for mentoring, developing, and training COCO Site Leads and crews as needed to ensure mission readiness. They also provide technical support for deployed teams as needed.

What You'll Do:

  • Outcomes: Ensure Site Leads achieve mission impacts, fulfill contractual obligations, and delight customers.
  • Leadership and Supervision: Manage, mentor, and supervise Site Leads who lead crews on COCO and extended duration international operations.
  • Primary Touchpoint: Serve as Shield AI's primary contact for COCO crew information, collaborating closely with the FSR Management team and Senior Manager.
  • Resource Coordination: Work with the FSR Supervisors on COCO staffing, providing Sr. Manager Deployed Operations courses of action and ensuring optimal crew employment.
  • Training and Development: Mentor, develop, and train Site Leads and crews to ensure mission readiness and operational excellence.
  • Technical Support: Provide technical support to deployed teams as needed, ensuring smooth and efficient operations.


Required Qualifications:

  • Demonstrated experience in managing and mentoring operational teams.
  • Strong leadership skills with the ability to inspire and develop team members.
  • Exceptional organizational and communication skills.
  • Experience in international operations and a deep understanding of Contractor Owned Contractor Operated Unmanned Aviation System operations.
  • Technical proficiency to provide necessary support to deployed teams.


Preferred Qualifications:

  • Previously served in a Site Lead capacity on a deployment or extended duration OCONUS operation
  • V-BAT AVO certified
  • V-BAT AVO instructor certified or ability to obtain


$120,000 - $180,000 a year

#LI-JM1

#LD

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

About Shield AI

Shield AI is a defense technology company that develops artificially intelligent systems for military applications. The company was founded in 2015 by Brandon Tseng, Ryan Tseng, and Andrew Reiter, and is headquartered in San Diego, California. Shield AI's products include autonomous drones and software that can be used for reconnaissance, surveillance, and other military operations. The company's mission is to reduce the number of military casualties by providing soldiers with better intelligence and situational awareness. Shield AI has received funding from a number of investors, including Andreessen Horowitz and Founders Fund.
Learn more about Shield AI
Size
200 employees
Industry
Founded
2015

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