Introduction

This examination is being given to fill 1 (one) vacancy at the Human Services Agency and to establish an eligible list to fill future vacancies throughout the County. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline.

Employment Background, & DOJ Live Scan: Potential new hires into this classification are required to successfully pass a DOJ Live Scan, and a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan and pre-employment background investigation.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

• Assumes management responsibility for information technology services and activities within a County department; technical areas of responsibility may include systems and applications development and maintenance, data processing, local and wide area network development and administration, office automation, web-site development and maintenance, and associated technical service support.
• Participates in the planning development and implementation of goals, objectives, policies and priorities for department information technology systems and programs; recommends and administers policies and procedures.
• Monitors and evaluates the efficiency and effectiveness of information systems operational methods and procedures; reviews, investigates, evaluates and selects new technologies for current and future business needs including computer systems equipment, hardware and software; recommends, within County and department policy, appropriate service and staffing levels; ensures that all technologies comply with County, department or mandated standards.
• Plans, directs, coordinates and reviews the work for department information technology staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
• Directs system and applications development, upgrades and replacement; evaluates user requirements; directs the development of program and system specifications, and technical documentation; develops, maintains and implements programming standards, quality control procedures and related processes to ensure compliance with County, department or mandated policies and standards.
• Prepares service, equipment and software requests; writes specifications; evaluates bids received and selects vendors; monitors performance of equipment and contracted services to ensure compliance with standards.
• Serves as technical resource or project manager on department information technology projects; reviews and approves project plans for technology enhancements or new products and services; analyzes client information system needs; recommends solutions and appropriate technology; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; resolves difficult and complex technology issues through effective utilization of department technical staff and use of vendor contracts; provides written reports and presentations on project status; ensures compliance with budget and project goals and objectives.
• Develops and administers department security strategy, policies and procedures for network availability, security and related services; ensures compliance with County and mandated standards.
• Manages network operations to resolve performance and capacity issues; develops plans and implements new technologies and data communications services to satisfy capacity and performance requirements.
• Directs and oversees department website design, development and maintenance; serves as technical resource to department management on website development opportunities.
• Selects, trains, supervises, develops, motivates, and evaluates assigned staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
• Oversees and participates in the development and administration of assigned budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implement adjustments.
• Serves as department representative on a variety of information technology related committees; coordinates with internal and external agencies; prepares and presents staff reports and other necessary correspondence.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems, mathematics, business administration or a related field.

Experience: Five years of increasingly responsible, professional analytical information systems experience including two years in a supervisory capacity.

Substitution # 1: Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department.

Substitution # 2: Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years.

KNOWLEDGE

Operations, services and activities of a comprehensive information technology program including systems and applications development, data processing, network systems and web-site development; concepts and principles of emerging technologies; operational characteristics, internal processes, services and activities of a mainframe computer system; operational characteristics and capabilities of multiple operating systems, platforms, environments, hardware and software; complex principles and practices of website development; methods and techniques of evaluating client information technology requirements; structured systems programming analysis and design; methods and techniques of managing network systems performance and capacity; principles and practices of project management; principles and practices of system testing, analysis and security administration; principles and practices of managing technical change on a proactive basis; methods and techniques of contract negotiation and administration; advanced methods and techniques of evaluating computer systems hardware and software; principles and practices of budget preparation and administration; principles of supervision, training and performance evaluation; pertinent Federal, State and local laws, codes and regulations.

ABILITY

Oversee and participate in the management of information systems programs within assigned department; oversee, direct and coordinate the work of lower level staff; select, supervise, train and evaluate staff; apply highly complex technical principles and concepts to develop business solutions; plan, organize and manage systems, applications and network projects and programs; research and evaluate new technology in assigned area of responsibility; serve as project manager on large scale complex projects; evaluate client business requirements to determine information technology solutions; serve as technical resource in assigned operational area; recommend, develop, implement and maintain information technology standards and processes including disaster recovery, network availability and security programs; participate in the development and administration of goals, objectives and procedures; prepare and administer program budgets; prepare clear and concise technical and administrative reports; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

PHYSICAL/MENTAL REQUIREMENTS

Mobility - Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise.

BENEFITS

Health Insurance: San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.

Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense.

Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense.

For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Benefits.

Life Insurance: The County provides eligible employees with life insurance coverage as follows:

1 but less than 3 years of continuous service: $1,000

3 but less than 5 years of continuous service: $3,000

5 but less than 10 years of continuous service: $5,000
10 years of continuous service or more: $10,000

Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000.

125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

Retirement Plan: Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available.

Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

Holiday: Depending on date of hire into the unit, employees earn either 10 or 14 holidays per year.

Administrative Leave: Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year.

Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.

Bereavement Leave: 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child.

Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

Educational Reimbursement Program: Eligible employees may be reimbursed for career-rela