Front Office Coordinator Location: Lodi, CA
Compensation: $35-42/hour
Patient Mix: PPO/FFS
Schedule: Full Time (Monday - Thursday 7:30 - 5:00 pm + Fridays 7:30 - 12:00 pm)
Benefits Eligibility: Employees regularly scheduled to work Full Time may be eligible for benefits.
Specific practice placement will be discussed during the interview process based on experience, leadership style, and business needs.
Candidates may be considered for multiple practices within the region based on business needs, schedule availability, and overall fit.
What You'll Do Leadership & Team Development
- Lead, coach, and support front office and clinical team members
- Foster a positive, patient-focused office culture
- Assist with onboarding and training new team members
- Support employee engagement, accountability, and performance improvement
- Partner with regional leadership to achieve practice goals
Operations Management - Oversee daily office operations and patient flow
- Ensure efficient scheduling and provider utilization
- Monitor key performance indicators and office performance metrics
- Maintain compliance with company policies and regulatory requirements
- Support inventory management and operational workflows
- Identify opportunities for process improvement and operational efficiency
Patient Experience - Ensure a positive and professional patient experience
- Address patient concerns and service recovery situations
- Support treatment acceptance and patient retention initiatives
- Maintain high standards of customer service throughout the practice
Financial & Business Performance - Manage office collections and financial performance
- Monitor scheduling efficiency and production goals
- Support treatment plan presentation and case acceptance efforts
- Collaborate with leadership on growth initiatives and business planning
Requirements- High school diploma or equivalent
- Minimum 2 years of dental office management or dental leadership experience
- Strong leadership and team development skills
- Experience managing patient scheduling and office operations
- Strong customer service and communication skills
- Ability to analyze performance metrics and drive results
- Proficiency with dental practice management software
- Ability to work collaboratively within a team environment
Preferred - Multi-provider dental practice experience
- Experience in PPO, Fee-for-Service, and/or Medicaid environments
- Experience managing production and collections goals
- Experience with treatment acceptance and patient financing
- Bilingual skills (if applicable to market)
BenefitsEmployees regularly scheduled to work full time may be eligible for:
- 401(k) with 4% Employer Match
- Continuing Education Support
Insurance benefits begin the 1st of the month following 60 days of employment. Paid holidays become available after 90 days of employment. Benefits eligibility and waiting periods may apply.
Apply Today We are actively interviewing qualified Front Office Coordinators and look forward to learning more about your experience and career goals.
#IH
#DentalPost
