Sureify

Demo Engineer

Sureify$130K — $155K *
US-AnywhereRemote in Canada
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in technical support or demo engineering
  • Strong familiarity with TypeScript (frontend & backend) and APIs
  • Proficient in troubleshooting technical issues within demo environments
  • Excellent communication skills, with a high emotional intelligence (EQ)
  • Ability to manage and create compelling data sets for demos
  • Comfortable in a fast-paced environment with shifting priorities

Responsibilities

  • Maintain and upgrade demo environments to ensure readiness for sales reps
  • Troubleshoot technical issues as the first line of defense
  • Collaborate with Senior Technical Solution Consultant on custom Proof of Concepts (POCs)
  • Manage and populate realistic data sets that resonate with prospects
  • Execute backend technical tasks required for complex sales deals

Benefits

  • Direct mentorship path to customer-facing roles
  • Opportunities to develop presentation skills and customer engagement techniques
  • Exposure to enterprise-level solution consulting
  • Dynamic work environment with a focus on creative problem-solving
  • Supportive company culture that values adaptability and scrappiness
Full Job Description
Role Overview:

We are looking for a scrappy, creative, and highly motivated Pre-Sales Demo Engineer. In this role, you will be the engine behind our pre-sales team, responsible for building, maintaining, and upgrading the demo environments our sales reps use every day. While this role is initially internal-facing, it is designed as a launchpad. For the right candidate, this position offers a direct mentorship path to become a fully customer-facing Technical Solution Consultant or Sales Engineer within 12 to 24 months.

Key Responsibilities:
  • Demo Environment Ownership: Maintain, upgrade, and troubleshoot core sales demo environments to ensure they are always pitch-ready and running on the latest product releases.
  • Technical Troubleshooting: Act as the first line of defense when we encounter a technical issue or breakage within a demo environment.
  • Collaboration: Work closely with our Senior Technical Solution Consultant to build custom Proof of Concepts (POCs) and execute the backend technical tasks required for complex deals.
  • Data Management: Populate and manage realistic, compelling data sets within the demo environments so they resonate with our prospects' business use cases.


Candidate Profile:
  • Native/Fluent English (Customer-Facing Trajectory): Because this role is a stepping stone to a customer-facing position, native or highly fluent English is an absolute requirement. You must be able to clearly articulate complex ideas.
  • The "Figure-It-Out" Mentality: You don't need to be a test-driven, purist software developer. You need to be a creative problem solver who can piece things together to make a demo look great and function flawlessly.
  • Technical Tool-belt: Familiarity with TypeScript (frontend and backend) and APIs. You should be comfortable enough with these technologies to manipulate data streams, tweak frontend components, and connect systems for a seamless demo experience.
  • Strong Communicator (High EQ): You need to understand the business value behind the technology, not just the code, and communicate effectively with internal sales teams. We will help teach these concepts.
  • Adaptable & Scrappy: You thrive in a fast-paced sales environment and are comfortable shifting priorities when an urgent demo request comes in.
  • Life Insurance & Annuity Domain knowledge is a plus, but not required.


Core Technical Skills:
  • Must-Have
    • TypeScript Backend / Node
    • TypeScript Frontend / React
    • REST API Consumption & Debugging
    • AWS Basics (Cognito, S3, CloudWatch)
    • Data Seeding & Environment Management
  • Nice-To-Have
    • Python Scripting
    • CI/CD Troubleshooting
    • PHP


Career Progression:

This is an entry-point into strategic enterprise solution consulting. You will receive direct mentorship from our solution consulting leadership and senior executives team to develop your presentation skills, discovery techniques, and customer-facing acumen.

Base annual salary

$130,000-$155,000 CAD

About Sureify

Sureify is a leading provider of digital insurance solutions for life and annuity insurers. Its enterprise SaaS Platform and APIs accelerate digital transformation and omnichannel distribution. Sureify streamlines all aspects of digital insurance sales and service with features designed for each phase of the insurance lifecycle. Its platform is integrated with leading carriers and provides a seamless end-to-end insurance experience for customers. Sureify is headquartered in San Jose, California and has offices in New York City and Tel Aviv.
Learn more about Sureify
Size
50 employees
Industry
Founded
2012

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