You are:
An experienced Delivery Lead
The Work:
As a Delivery Lead, you will be responsible for leading end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through up-selling or cross-selling. You are expected to be a subject matter expert with deep knowledge and experience, possessing strong influencing and advisory skills. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a critical part of this role. Master proficiency in Account Delivery Management is required. Master proficiency in Business Operation Management, Estimation and Planning, and Work Management is suggested. Provide advanced guidance to shape delivery approaches and ensure alignment with strategic objectives. Engage with stakeholders across various functions to influence outcomes and elevate service standards. Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction. Lead risk identification and mitigation efforts to safeguard delivery commitments and quality. Champion collaboration across teams to foster innovation and resolve complex delivery challenges.
You have:- Minimum of 10 years of experience in service delivery, operations management, program management, or a related leadership role.
- Minimum of 10 experience leading end-to-end service delivery for large-scale client engagements, managed services, or business transformation programs including experience managing cross-functional and geographically distributed teams.
- Minimum of 10 years of Business Operations Management experience, including resource planning, governance, reporting, and continuous improvement initiatives.
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)
Bonus Points if:- Experience supporting business transformation, enterprise operations, or managed services engagements.
- Experience identifying and developing opportunities for account growth, upselling, and cross-selling services.
- Experience leveraging automation, AI-enabled solutions, and digital transformation initiatives to improve delivery performance.
- Strong people leadership capabilities, including coaching, mentoring, performance management, and talent development.
- Strong stakeholder management and executive communication skills, with the ability to influence decision-making at multiple organizational levels.
- Demonstrated ability to identify, assess, and mitigate delivery, operational, and financial risks.
- Experience driving operational excellence initiatives that improve productivity, efficiency, service quality, and customer satisfaction.
- Strong financial acumen, including budget management, forecasting, revenue management, and cost optimization.
- Proven ability to manage multiple priorities in a fast-paced, client-focused environment.
- Excellent analytical, problem-solving, and decision-making skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/14/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Virginia $122,700 to $278,200
Washington $141,100 to $278,200
