Delegated Manager, Case Management

Squamish Nation

$100K — $150K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Social Work or related field
  • C4 Delegation Level under the CFCSA
  • Proven experience in social work with children and families
  • Extensive knowledge of Indigenous child welfare practices
  • Experience applying Indigenous knowledge systems in leadership
  • Strong decision-making and interpersonal skills
  • Proficiency in case documentation and budget oversight
  • Cultural humility and respect for Skwxwu7mesh teachings

Responsibilities

  • Lead and supervise a team of social workers in delivering family services
  • Ensure high-quality service delivery in line with AOPSI standards
  • Provide culturally grounded guidance in case planning and safety decisions
  • Oversee staff onboarding, training, and performance evaluations
  • Collaborate with departments and community partners for supportive services
  • Participate in meetings and case reviews to promote wellness
  • Monitor team budgets and report on financial trends
  • Assess service trends and recommend program improvements

Benefits

  • Extended medical and dental coverage
  • Pension matching contributions
  • Supplementary savings plan
  • Professional development budget
Full Job Description
PERMANENT FULL-TIME POSITION IN NORTH VANCOUVER

CLOSES: Open Until Filled

Play a vital role in supporting Skwxwu7mesh children, youth and families by leading a team of case management social workers in providing culturally grounded, community-driven supports. As a Delegated Manager in Child & Family Services, your leadership will uphold the teachings of snewíyelh (our teachings) and guide a team in delivering responsive, holistic care rooted in Squamish values, sovereignty and wellness.

What You'll Do
  • Lead, support, and clinically supervise a team of social workers providing Family Services, Guardianship, Post-Majority, Intake, or Resource services.
  • Monitor caseloads and ensure high-quality delivery of delegated services in accordance with AOPSI standards and relevant legislation.
  • Provide culturally grounded guidance and trauma-informed direction in case planning, family support, and child safety decisions.
  • Oversee staff onboarding, clinical development, training plans, and performance evaluation.
  • Collaborate across Skwxwu7mesh departments and with community service partners to ensure wraparound support.
  • Participate in interdisciplinary meetings, case reviews, and community events, supporting wellness through visible, trusted leadership.
  • Monitor and manage team budgets and reporting including caregiver payments, ISC billing, and monthly expenditure trends.
  • Lead initiatives to assess service trends, identify needs, recommend program improvements, and uphold service excellence.
  • Provide backup caseload support when necessary.
  • Foster a respectful, safe and inclusive work environment for staff and community.

What We're Looking For
  • Master's Degree in Social Work or a related discipline from a recognized institution.
  • C4 Delegation Level (Delegated Level 13 Social Worker) under the Child, Family and Community Service Act (CFCSA).
  • Progressively responsible experience in social work with children and families, including supervisory or management roles.
  • Extensive knowledge of Indigenous child welfare practices, intergenerational trauma, and culturally safe social work approaches.
  • Demonstrated experience applying Squamish values, Indigenous knowledge systems, and trauma-informed care in a leadership setting.
  • Strong communication, decision-making, and interpersonal skills, including experience resolving complex family and organizational challenges.
  • Proficiency in case documentation, policy compliance, and budget oversight.
  • Willingness to travel and work flexibly in both Squamish Valley and North Vancouver.
  • Cultural humility and deep respect for Skwxwu7mesh teachings, sovereignty, and self-determination.

Salary: $100,033 - $150,050

Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.

Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.

Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose

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