Note: Fidelity is not providing immigration sponsorship for this position.

The Role

Defined Benefit Consultant Solution Architects harness experience and knowledge to design and deliver end-to-end business and technical solutions aligning with Fidelity Investments Workplace Investing Defined Benefit products, standard methodologies, and technology.

With a focus on creating and enhancing operational solutions and processes to be scalable, efficient, and reliable, the Defined Benefit Consultant Solution Architects support the day-to-day business operations and priorities within Defined Benefit. They are valued team members supporting Defined Benefit Operations project, initiative, and ad-hoc client work within the Defined Benefit Solution Architect team.

The Expertise and Skills You Bring

• Bachelors degree (or equivalent years of experience) and at least five years of Defined Benefit technology, operations and/or implementation related experience in the HR outsourcing industry
• Three plus years of demonstrated ability consulting with clients on Defined Benefit product and service design including large complex plans
• Analytical, consultative, and problem-solving skills
• Strong knowledge of Defined Benefit industry trends and the ability to apply this knowledge to client work
• Detailed knowledge of relationship management, benefits administration, business processes, and record-keeping
• In depth knowledge of Fidelity27s Defined Benefit end-to-end product and service offerings
• Understanding of Fidelity27s Defined Benefit system technology including standard methodologies and limitations
• Ability to collaborate with internal and external teams and interface effectively within and across organizations
• Knowledge of testing processes and methodologies
• Solid grasp of MS Office suite of products
• Proficient in data structures and query languages
• Knowledge of JIRA and Agile methodologies

The Team

The Defined Benefit Solution Architect team is part of the Workplace Investing - Defined Benefit Client Services organization. We directly support new business implementation in addition to change-order projects for our current client base. As a project team member, we are responsible for defining and implementing system configuration, custom processes, and non-standard service offerings. We also serve as the main contact for resolving issues and tackling complex problems.

Our team develops talent and recognizes achievements with the goal of growing empowered and engaged associates. When we get it right, the lives of our participants, clients and business partners are improved!

Fidelity27s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.