Parts Director positions are in a variety of dynamic and profitable dealerships including import, luxury and domestic brands across the country. These stores offer aggressive compensation packages based on experience. Also, there are highly competitive benefits with an outstanding 401(k) that includes an employer match.
Responsibilities:- Responsible for the operations, personnel, marketing and profitability of the department
- Train and manage all parts sales professionals on dealership procedures and productivity
- Observe, encourage and inspire parts counter personnel to secure customer loyalty
- Forecast sales, gross profits and expenses
- Maintain above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction
- Develop and execute effective customer relations policies
- Hold weekly departmental meetings and set sales and parts goals
- Interact with outside vendors and other dealership management
Qualifications (Education, Experience, Certifications, Licenses- Minimum high school diploma or GED equivalent required
- Two to four year college degree preferred
- At least 3-5 years of automotive parts management experience
- Previous experience as a Parts/Service Manager and/or Advisor recommended
- Excellent customer service skills
- ADP experience a plus
- Ability to be analytical, problem solve and multi-task
- Self-motivated enthusiastic presence in a team environment
- Strong written and communication skills
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
Benefits:- Fast paced work environment
- Paid training and development
- Career growth opportunities
- Medical and dental coverage available after 2 month period
- Paid vacation
- 401(k)
