General Motors

Dealer Account Manager - F&I Protection Products (Harrisburg, PA)

General Motors$70K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent relevant experience.
  • 3-5 years in automotive industry, lending, or sales; in-dealership F&I experience preferred.
  • Proven track record in quality sales performance and client satisfaction; B2B experience preferred.
  • Strong skills in one-on-one training and sales demonstrations within dealerships.
  • Ability to identify and resolve dealership issues affecting financial risks.
  • Knowledge of reporting tools and dealer-facing systems is essential.

Responsibilities

  • Manage and enhance relationships with dealers within a defined territory.
  • Provide exceptional service and support for GM Protection products and initiatives.
  • Engage in new account acquisitions and facilitate dealer enrollments.
  • Offer training and demonstrations on F&I sales processes to dealers and customers.
  • Communicate effectively with dealers and internal stakeholders.
  • Collaborate to drive meaningful change in the geographic market.
  • Resolve dealer issues related to product administration and risk management.

Benefits

  • 401K matching from day one.
  • Paid bonding leave for new parents (12 weeks, 100% paid).
  • Tuition assistance for professional development.
  • GM employee auto discount for personal vehicles.
  • Community service pay for employee volunteer work.
  • Nine company paid holidays annually.
  • Opportunity for long-term mobility and career advancement within the sales organization.
Full Job Description
Job Description

Responsibilities

About the role:

You will continuously strengthen current dealer relationships and improve vehicle protection contract count through consistent, approved account development and management activities. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. You are expected to deliver results as an F&I expert and trusted advisor to generate contracts through product knowledge, industry knowledge, and training demonstrations. You will become an integral part of the value we bring to our GM dealers, as we provide real world retail experience and training from automotive professionals like you!

In this role you will:
  • Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Protection products, initiatives, and systems.
  • Maintain effective communication with dealers and appropriate internal partners.
  • Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.


Qualifications

Qualifications Section

What makes you an ideal candidate?
  • In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers
  • Participate in new account acquisitions and dealer enrollments
  • Demonstrate available reporting tools and dealer-facing systems
  • Work to resolve dealership issues related to administration of the products
  • Support and market all programs, systems, incentives, and rewards
  • Identify and resolve dealer issues presenting excessive risk to GM Financial
  • Promote a culture of teamwork, excellence, inclusion, and integrity
  • Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial


Experience:
  • Bachelor's Degree strongly preferred, or extensive relevant experience
  • 3-5 years of experience in the automotive industry, lending, or sales in related field required; in-dealership F&I experience strongly preferred
  • A proven track record of quality sales performance and client satisfaction; B2B preferred


Working Conditions:
  • This role may require overnight travel within the assigned territory
  • Responding to dealer communications outside of normal business hours


What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Compensation: Competitive salary, monthly commissions, and annual incentive; this role is eligible for phone/internet allowance and company vehicle program

Work Life Balance: This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily.

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About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

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As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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