Salary : $5,973.00 - $10,766.00 Monthly
Location : New Orleans, LA
Job Type: Classified
Job Number: 225371CSEAreaDirector8.26.26SY
Department: DCFS-Department of Children and Family Services
Opening Date: 08/28/2026
Closing Date: 9/2/2026 11:59 PM Central

This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS) and directs all day-to-day administrative, operational and service delivery activities for New Orleans and Thibodaux districts within the child support section. The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.

This position will be domicile in the New Orleans or Thibodaux region based on the candidate selected.
Minimum Qualifications

Three years of the required experience for the following minimum qualifications must have been at the supervisory level or above in Child Support Enforcement, Child Welfare, or Economic Stability programs:

Nine years of social services experience; OR

Six years of full-time experience in any field plus six years of social services experience; OR

A bachelor's degree plus six years of social services experience; OR

An advanced degree in a social sciences field, business, public, or health administration, or a Juris Doctorate plus five years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Analyze and assess the effectiveness of child support enforcement programs to ensure performance and outcome measures are achieved.
• Develop and implement strategies to address areas that need improvement.
• Monitor and evaluate the work of staff for four district offices.
• Provide guidance and oversight to child support enforcement managers in four districts to ensure programs are properly administered.
• Interviews applicants and employees for vacancies and promotional positions.
• Develop and maintain working relationships with internal and external entities including district attorneys.
• Represent DCFS at meetings, conferences, hearings and other proceedings or events.

Position-Specific Details:
Work Location: This position can be domiciled in the New Orleans or Thibodaux region office depending on the candidate selected.
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys.
In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made: Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.

NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).
Must possess a valid driver's license & access to a personal vehicle.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:

Shelby Young
01

Are you a current permanent status employee of the Department of Children and Family Services?

• Yes
• No

02

Please rate your level of expertise in using the CAFE' dashboard to monitor your staff: 1-low 2-Moderate 3-Fair 4- High
03

Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt, niece and nephew.

• Yes
• No

04

If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered "no" to the above question, enter N/A.
Required Question