Location: Information Systems - 12451 Gateway Blvd. Suite 200 Fort Myers FL 33913
Department: IS Information Technology Svcs
Work Type: Full Time
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $35.08 - $45.61 / hour
Summary
Responsible for troubleshooting, monitoring, and proactive incident resolution of the datacenter infrastructure, including server hardware, server virtualization technologies, Microsoft Windows Server operating systems, ancillary domain-level services, storage, network hardware, and application virtualization environments. This position plays a key role in the daily administration - including system patching, support, and maintenance - of datacenter infrastructure and supports the network backbone that keeps Lee Health's clinical and administrative systems running. Shifts may include after-hours and weekend coverage.
Requirements
Education: Bachelor's degree from an accredited college or university with a concentration in Computer Science, Information Systems, or a related field required (2 years of role-specific work experience may substitute for a Bachelor's degree).
Experience:
• Minimum of 2 years' experience working with network infrastructure, including routing and switching, required.
• Cisco CLI experience required - including the ability to access switches/routers, make configuration changes, troubleshoot connectivity issues, and activate and describe ports.
• Experience supporting IP-based phone systems and Cisco Call Manager, along with familiarity with Cisco CLI, Microsoft suites, and ServiceNow, preferred.
• Prior experience with network or systems monitoring tools highly preferred.
• 1 year of experience in a relevant technical role required overall.
Certifications: Industry certifications preferred, such as Cisco Certified Support Technician (CCST) or CompTIA Network+.
License: N/A
Other Requirements:
• Solid working knowledge of server hardware and operating systems (Windows/Linux) along with core networking fundamentals.
• Strong listening skills, with the ability to recognize problems, gather information systematically, and troubleshoot issues both independently and with team support.
• Ability to lift/move equipment up to 50 lbs. and work comfortably in a physically demanding, datacenter environment.
