Must Have Technical/Functional Skills
- Strong hands-on expertise in Linux administration (RHEL, Ubuntu): system tuning, performance analysis, filesystem management, and security hardening.
- Advanced experience in VMware administration (ESXi, vCenter, VM provisioning, snapshots, performance troubleshooting).
- Proven expert-level troubleshooting capability, including packet capture analysis using Wireshark, tcpdump, or equivalent tools.
- Experience with enterprise backup technologies such as Veeam, Rubrik, Cohesity, or similar platforms.
- Solid understanding of storage technologies (SAN, NAS, RAID, LUNs, multipathing, performance optimization).
- Strong foundation in networking fundamentals (TCP/IP, DNS, routing, VLANs, firewalls) to support end-to-end issue resolution.
- Experience working in 24x7 production environments with strict SLA and availability requirements..
Roles & Responsibilities
- Administer, support, and optimize Linux environments (RHEL, Ubuntu) across physical and virtual platforms.
- Manage and maintain VMware infrastructure (ESXi, vCenter, vSAN), including VM lifecycle management, performance tuning, and capacity planning.
- Perform expert-level troubleshooting using packet capture and analysis tools (Wireshark, tcpdump) to resolve complex network and application connectivity issues.
- Support and manage enterprise backup solutions such as Veeam, Rubrik, and Cohesity, including backup operations, validation, and restore testing.
- Work with storage technologies (SAN/NAS) to troubleshoot capacity, performance, latency, and disk-related issues.
- Actively participate in and technically drive Major Incident (P1) calls, collaborating with cross-functional teams to restore services within SLA.
- Implement and maintain monitoring, alerting, and preventive controls for Linux and virtual infrastructure.
- Execute change, patching, upgrade, and DR activities in accordance with ITIL and organizational best practices.
- Provide operational documentation, runbooks, and knowledge articles to support service continuity.
- Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
- Should be able to lead and drive technically the Operational issues on his own in a high pressure environment engaging multiple stakeholders during live troubleshooting.
- Resourceful, with the ability to work independently.
- Strong time management skills and attention to detail.
- Ability to multi-task activities with shifting priorities.
Generic Managerial Skil ls, If any
Should be able to lead and drive the Operational issues across cross-sections of teams
Location: Olathe, Kansas
Salary Range: $90,000 - $120,000 a year
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