About the Position

The Data Success Manager is one of the primary people responsible for meeting the data needs of our partners and their respective campaigns for the effective use of our products and services. The members of the Data Team are expert problem solvers, familiar with modern databases, SQL, Python, and who can deal with escalated issues involving data discrepancies and other data mysteries. Working with Partnership Success Managers, you will serve as a key resource for our growing set of partners who are looking to utilize our data-driven capabilities to support their electoral and organizing & advocacy efforts. You will become familiar with how individual partners are utilizing data to enable their mission and provide input and thought leadership in how Murmuration's capabilities can further drive their activity. The day-to-day work will be supporting the range of data needs our partners have, including helping to clean and load data, understanding complex data sets, and implementing data management best practices. You will also work with other members of the Data Team to help determine the prioritization of enhancements and improvements in the tools and methodologies we use to support our partners and their data.

Job Level: P3

What You'll Do

• Understand the data requirements of a set of partners for their respective civic engagement campaigns and ensure the data-related products and services are being set up to meet those expectations;
• In collaboration with Partnership Success Managers, establish strong relationships with partners to ensure the best possible support of their data work through regular communication and meetings;
• Provide support to colleagues within the Partnerships Team, and partners directly, around the rules and processes around how data is managed by Murmuration;
• Gather a proactive understanding of assigned partner long-term data requirements and provide recommendations and requirements for enhancements or new data solutions;
• Provide support to partners when they raise data issues that require resolution, including the coordination of internal and external parties (e.g., data vendors and technology partners); and
• Make recommendations and provide strategic support regarding ways to make data and database operations more efficient and effective to support partner needs.

Requirements

• Strong problem-solving skills, as well as the ability to manage several tasks/projects concurrently and prioritize work effectively;
• Strong communication skills to interact effectively with various internal and external stakeholders to develop data strategy and collaborative partnerships;
• An unquenchable desire to identify and fix data issues in a large, complex data environment (we'll rely on you to constantly be hunting for issues and not waiting to be reactive);
• Moderate knowledge of SQL, including creating complex queries and manipulating large data sets; and
• Moderate experience in scripting languages (Python, etc.)

Nice to Haves

• Experience with voter file or election data or other datasets containing personally identifiable information (PII) is a large plus;
• Experience executing community or political outreach efforts on a significant scale;
• Experience implementing data quality control best practices with both internal and external stakeholders;
• Experience training stakeholders with varying levels of data literacy on how to understand and utilize different types of data; and/or
• Experience with business intelligence tools such as Sigma or Tableau.

Talented Data Success Managers come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!

Benefits

Location and Compensation

The Data Success Manager is a full-time, salaried position with a comprehensive benefits package (detail below), open to candidates anywhere in the United States.

The starting salary for this position is $106,645. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles.

Our Culture of Care

We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
• Retirement benefits with a 5% employer match;
• A flexible unlimited PTO plan;
• Generous paid parental leave;
• Pre-tax commuter benefits;
• A company laptop;
• A flexible remote work environment;
• A home office setup stipend for all new employees;
• Monthly reimbursement for remote work expenses;
• A yearly professional development fund;
• Mental health and wellness benefits through Calm and Better Help;
• Yearly in-person staff retreats; and
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging.