Textron

Data Scientist Specialist - Customer Service

Textron$110K — $130K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Applied Mathematics, Statistics, Computer Science, Data Science, or related technical field required; Master's or PhD preferred.
  • Minimum of 7 years of relevant experience in data science, machine learning, or advanced analytics.
  • Practical experience with Python and its libraries, SQL, and statistical analysis.
  • Experience with data visualization tools like Matplotlib or Plotly.
  • Familiarity with generative AI and large language models (LLMs) is a plus.
  • Experience in deploying machine learning solutions using cloud platforms (e.g., Azure ML, AWS SageMaker).
  • Strong commitment to ethical AI practices and continuous learning.

Responsibilities

  • Support data exploration and perform foundational predictive analytics.
  • Independently develop machine learning models for various analytical tasks using Python.
  • Collaborate with teams to prepare and clean data for modeling purposes.
  • Document methods and contribute to reproducible research practices.
  • Mentor junior data scientists and enhance team knowledge sharing.
  • Lead the development of advanced analytics workflows and predictive models.
  • Communicate analytical findings through presentations and documentation.

Benefits

  • Opportunity for professional growth in a specialized, innovative field.
  • Exposure to cutting-edge data science methodologies and tools.
  • Ability to work with complex datasets from the aviation industry.
  • Mentorship opportunities and leadership development.
  • Contribution to high-impact projects that influence enterprise-wide strategies.
Full Job Description
JOB SUMMARY:

Data Scientists drive strategic initiatives by performing advanced analytics, predictive modeling, and machine learning on complex internal and external datasets. They leverage advanced mathematics, statistics, and code-first tools to deliver high-impact, actionable insights. Unlike Data Analysts, Data Scientists focus on building and validating models, conducting experiments, and generating recommendations that directly inform business strategy and operational transformation.

We are seeking an experienced Data Scientist to join our small, specialized, and highly motivated team that is implementing predictive maintenance and connected aircraft solutions for a large fleet of Textron Aviation aircraft. In this senior position, you will merge large scale time-series aircraft sensor data, parts, and maintenance records using a variety of machine learning, deep learning, AI, and visualization methods. You will keenly focus on maximizing the operational availability of customer jet, turboprop, and piston aircraft along with efficient aircraft maintenance practices. As a key part of your role, you will mentor and provide technical leadership to junior data scientists, foster creativity, and champion innovative, cutting-edge data science methodologies across the organization.

JOB RESPONSIBILITIES:
• Support data exploration, hypothesis testing, and foundational predictive analytics.
• Independently develop machine learning models for classification, regression, clustering, and time-series analysis using Python and relevant libraries.
• Collaborate with analysts and engineers to prepare and clean data for modeling.
• Document methodologies and contribute to reproducible research practices.
• Develop foundational understanding of the business domain, including aircraft OEM operations.
• Apply advanced statistical techniques to evaluate model performance and business impact.
• Work with large datasets using Python, SQL, and cloud-native platforms.
• Communicate findings through technical documentation and stakeholder presentations.
• Contribute to the development of analytics best practices and model governance.
• Lead development of predictive models and advanced analytics workflows.
• Mentor junior data scientists and contribute to team knowledge sharing.
• Design experiments and causal inference studies to support strategic initiatives.
• Collaborate with cross-functional teams to integrate models into business processes.
• Champion adherence to governance frameworks and global data science standards.
• Drive innovation in data science methodologies and tools.
• Influence enterprise-wide strategy through advanced modeling and simulation.
• Lead cross-domain projects involving deep learning, NLP, or advanced time-series forecasting.
• Advocate for ethical AI practices and model interpretability.
• Serve as a thought leader in data science governance, ensuring consistency and quality across teams.

EDUCATION/ EXPERIENCE:
• Bachelor's degree required in Applied Mathematics, Statistics, Computer Science, Data Science, or related technical field/coursework.
• Minimum 7 years of relevant experience required in data science, machine learning, artificial intelligence, predictive modeling, or advanced analytics.
• Master's or PhD degree in Applied Mathematics, Statistics, Computer Science, Data Science, or related field preferred.
• Aviation experience preferred.

QUALIFICATIONS:

  • Excellent written and verbal communication skills with the ability to explain complex technical concepts and analytical findings to both technical and non-technical audiences.
  • Practical application experience with Python (and associated libraries: pandas, scikit-learn, etc.), SQL, and statistical analysis.
  • Experience with data visualization tools (Matplotlib, Seaborn, Plotly, or similar).
  • Advanced proficiency with tree-based algorithms and dimensionality reduction.
  • Experience working with relational databases and developing complex data sets.
  • Experience with generative AI concepts, including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and comfortable with AI coding assistants.
  • Experience building, deploying, and managing machine learning solutions using cloud-native platforms (Azure ML, MLflow, AWS SageMaker, etc.), including MLOps practices such as version control, CI/CD, experiment tracking, model deployment, monitoring, and lifecycle management.
  • Commitment to continuous learning, adoption of emerging data science methodologies, and ethical, responsible AI practices.
  • Preferred experience in ML model training on multiple GPUs/CUDA.
  • Experience optimizing compute performance on large datasets using parallel processing and multi-core utilization techniques and packages (e.g. Polars, PySpark, Dask, etc.)
  • Experience with deep learning libraries (e.g. PyTorch, TensorFlow), transformer-based architectures, and advanced modeling techniques.
  • Strong linear algebra skills.
  • Proven experience leading data science projects and teams, mentoring junior data scientists, and driving strategic initiatives.
  • Strong analytical skills, research capabilities, and careful attention to detail.


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

About Textron

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems.

Textron Careers

Joining Textron means becoming part of a global network of experienced professionals and leaders who are committed to driving innovation and excellence in various industries. At Textron, we offer a multitude of job opportunities that allow you to explore your potential and advance your career in a dynamic and supportive environment.

Work You’ll Do

At Textron, you will engage in meaningful work that makes a real impact. Whether you are in engineering, finance, manufacturing, or IT, every position contributes to our culture of innovation and leadership. Our team is dedicated to developing solutions that not only meet but exceed the needs of our customers across the globe.

Explore Our Diverse Opportunities

Textron is not just a company; it's a community where growth and development are encouraged. From entry-level positions to leadership roles, the diversity of paths available ensures that your career journey is uniquely yours. We offer professional development through a variety of training programs and mentorships, designed to enhance your skills and broaden your perspectives.

Internship Programs

Kickstart your career with a Textron internship. Our programs provide invaluable industry experience and a chance to see how your studies apply to real-world scenarios. Interns at Textron gain hands-on experience, work alongside seasoned professionals, and participate in projects that challenge and grow their skills.

Benefits and Culture

Textron is committed to the well-being and continuous growth of our employees. We offer competitive benefits packages that support the health, happiness, and security of our team and their families. Our culture is built on a foundation of respect, diversity, and inclusion, where everyone’s contribution is valued.

Join Our Team

We are always looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on our Textron Jobs portal. We look for individuals who are passionate about making a difference and ready to contribute to our culture of excellence.

Leadership and Development

Prepare to lead at Textron. Our leadership programs are designed to foster the next generation of industry leaders, equipped with the tools to innovate and drive success. Through targeted training and hands-on experience, you’ll develop the leadership skills necessary to advance within the company.

Stay Connected

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Networking and Career Growth

Enhance your career through Textron’s extensive networking opportunities. Connect with colleagues and leaders through our internal platforms and community events, helping you to build relationships and advance your career.

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Learn more about Textron
Size
33,000 employees
Market Cap
$14.6 billion
Industry
Net Income
$309 million
Founded
1923
5 Year Trend
-2.1%
Revenue
$11.6 billion
NASDAQ

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