Unum Group

Data Scientist I - CX Analytics

Unum Group • $60K — $123K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a quantitative field preferred.
  • 2 years of professional experience or equivalent work experience preferred.
  • Deep expertise in programming, process automation, data visualization, or statistical modeling.
  • Proficiency with complex SQL queries and understanding of ETL processes.
  • Basic communication skills and awareness of the financial services industry.

Responsibilities

  • Design and execute analytical solutions for actionable insights.
  • Integrate large volumes of data from multiple sources.
  • Create a robust data framework through validation and reconciliation techniques.
  • Construct predictive models using machine learning techniques.
  • Communicate findings and potential business value to stakeholders.
  • Support the integration of analytical solutions into business processes.
  • Stay updated on emerging statistical methods and tools.

Benefits

  • Comprehensive healthcare benefits including health, vision, and dental.
  • Short & long-term disability insurance.
  • Performance-based incentive plans.
  • Paid time off for work-life balance.
  • 401(k) retirement plan with employer match up to 5% and additional contributions.
Full Job Description
Job Posting End Date: October 02

General Summary:
We are seeking a Data Scientist I to join the CX Analytics team within our Customer Experience organization. In this role, you will apply data science, analytics, and AI to transform structured and unstructured data into actionable insights that improve customer and business outcomes. You will conduct analyses, support experiments, identify trends and drivers, and help answer complex business questions while partnering with BI Analysts, Data Engineers, and business stakeholders.

The ideal candidate is a curious and collaborative problem-solver with developing skills in programming, statistics, and data analysis. Working with guidance from your manager, you will take initiative in executing analytical approaches, growing your technical and business knowledge, and contributing to data-driven decision-making across the organization.

This is a campus-based role.

Job Specifications
  • Bachelor's degree in quantitative field is preferred
  • 2 years preferred of professional experience or equivalent relevant work experience
  • Core Data Science Capabilities: Deep expertise in at least one of the following skillsets preferred, with basic capability in the others:
  • Programming & Process automation: Experience using APIs, file I/O, database, and analysis libraries. Understanding of programming in Jupyter notebooks and/ or statistical packages. Understanding of process mapping and demonstrated application of scripting languages to automate processes. Exposure to data mining and web scraping.
  • Data Visualization: Working knowledge of two or more data visualization tools and proficiency in static data visualization. Basic understanding of dynamic data visualization
  • Statistics & Statistical modeling: Solid understanding of statistical inference and regression. Basic understanding of machine learning techniques including random forests and neural nets. Basic understanding of feature selection and extraction which may include analysis of categorical data, multiple comparisons, Central Limit Theorem, bootstrapping, and permutation tests
  • Data Extraction, Transformation, and Loading (ETL) skillsets preferred: Expertise in writing complex SQL queries that join multiple tables/databases. Given a business problem, independently explore databases/tables to identify best data sources. Demonstrates ability to troubleshoot complex SQL queries written by others with little guidance.
  • Core business capabilities: basic communication skills, exposure to financial services industry, and attention to detail and ability to prioritize while working on multiple projects keeping track of due dates
  • Leadership Capabilities: Ability to coach or mentor team members, respond quickly and positively to change, adheres to technical best practices by collaborating with team members to deliver high-quality output
  • Preferred characteristics: Entrepreneurial self-starter. A thorough, results-oriented problem-solver, and a lifelong learner with voracious curiosity. Basic understanding of their organization.


Principal Duties and Responsibilities
  • Design and execute analytical solutions using statistical, optimization, simulation and data mining methods with a focus on delivering actionable insights and partnership to deliver business value.
  • Integrate large volume of data from different sources (including DB2, SQL Server, Web API and Teradata) to create data assets and perform analyses.
  • Apply validation, aggregation and reconciliation techniques to create rich modeling-ready data framework.
  • Construct predictive models using machine learning to explain and understand observed events, forecast expected behavior, or identify risk through scoring or clustering.
  • Efficiently interpret results and communicate findings and potential value to manager.
  • Support integration of solutions within existing business processes using automation techniques.
  • Understand theory and application of current and emerging statistical methods and tools.
  • Perform other related duties as assigned


#LI-AD1

#LI-MULTI

#LI-HYBRID

~IN1

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$60,500.00-$123,400.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:
Unum

About Unum Group

Since their founding in 1848, Unum has been known for breaking new ground in the business of benefits. Integrity, determination, innovation and leadership were at the core of their company 165 years ago, and they are just as relevant to their business today. Just as long-lasting has been their commitment to being there when people need us most, a simple but compelling philosophy that began before the Civil War during a time when investing in insurance to protect yourself from the financial effects of illness and injury was a radical idea. They persevered during the fledgling insurance landscape then, and we're equally committed today to educating consumers about the value of financial protection benefits. Take a look below at Unum and its predecessor companies throughout the years.

Unum Group Careers

Join the Unum Group team today and be part of a company that values innovation, leadership, and diversity. As a leading provider of financial protection benefits in the United States and the United Kingdom, Unum Group offers unparalleled job opportunities in a variety of professional fields.

Work You’ll Do

At Unum Group, you will contribute to a culture that supports the growth and development of its employees through targeted diversity training and robust career advancement opportunities. Our team is committed to creating an inclusive environment where every team member’s skills and ideas are valued.

Explore Professional Growth

Unum Group is not just a company; it's a place where you can shape your future. Whether you're looking for an internship, ready to lead at the managerial level, or anywhere in between, Unum has a position that will match your skills and ambitions. We are dedicated to fostering leadership and innovation at every level of our organization.

Join Our Dynamic Team

Our team at Unum Group thrives on collaboration and the free exchange of ideas. We believe that diversity fuels innovation and we strive to create a workplace where all employees can achieve their professional goals. With a focus on continuous improvement and employee empowerment, Unum offers a dynamic work environment designed to develop top-tier professionals.

Benefits and Culture

Unum Group is committed to offering competitive benefits that enhance the lives of our employees and their families. From health and wellness to financial and retirement planning, our benefits are designed to promote a healthy, fulfilling life both inside and outside of work. Our culture emphasizes work-life balance, community involvement, and the well-being of our employees.

Career Development Opportunities

Invest in your future with Unum Group’s comprehensive career development programs. From professional development workshops to leadership training, we provide the tools and resources necessary for personal and professional growth. Our commitment to career development ensures that our employees are well-equipped to meet the challenges of today’s job market.

Innovative Hiring Process

Our hiring process is designed to identify and attract the best talent. From the initial resume submission to the final interview, each step is an opportunity to showcase your unique abilities and learn more about the Unum culture. We value straightforward communication and transparency, ensuring that all candidates understand what it takes to be a part of our team.

Networking and Community

At Unum Group, networking doesn’t end with the job interview. We encourage our employees to continue building professional relationships and sharing insights through our internal networking platforms. This connectivity allows for ongoing professional development and community building across the company.

Join Unum Group

Discover the exciting career opportunities waiting for you at Unum Group. Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with us? Explore job openings, read more about our company culture, and apply today to become part of something great.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Unum Group.

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Learn more about Unum Group
Size
10,100 employees
Market Cap
$8 billion
Industry
Net Income
$793 million
Founded
1848
5 Year Trend
+1.6%
Revenue
$13.1 billion
NASDAQ

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