Data & Quality Manager (Program Analyst IV)

City of Detroit, MI

$79K — $104K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field.
  • 4+ years of experience in analyzing financial or housing data.
  • Strong ability in systematic review and evaluation of programs.
  • Experience with data management and process improvement methods.
  • Excellent communication skills for coaching and mentoring.

Responsibilities

  • Analyze program operations to measure effectiveness against goals.
  • Conduct cost-benefit analyses for housing projects.
  • Perform field surveys and routine research related to budgeting.
  • Evaluate program and staff performance using data analysis techniques.
  • Compile financial data and provide analytical reports to management.
  • Research new business practices for improving agency operations.
  • Initiate audits and review reports for necessary corrective actions.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life and long-term disability insurance options.
  • Paid sick leave, vacation, and holidays.
  • Various leave options including family and military duty.
  • Retirement benefits through the City Employees Retirement System.
  • Opportunities for career advancement within City departments.
Full Job Description
Salary : $79,945.00 - $104,853.00 Annually
Location : Coleman A Young Municipal Center, MI
Job Type: Certified-Regular Civil Service
Job Number: 202501HRD13111214MGH
Department: Housing & Revitalization
Opening Date: 08/13/2025
Bargaining Unit: 9000-Non Union Salary Regular Service General

Description

The City of Detroit is seeking a data professional with process improvement experience to assist with the implementation and data management of Detroit Housing Services. Detroit Housing Services provides a variety of services to support homeowners, renters, residents seeking rental housing, and residents displaced by emergencies seeking permanent housing. This is a critical effort to directly serve Detroit residents' housing needs, and you will be joining a dedicated, hardworking team committed to public service. The work ranges from building data management structures and processes, to leading complex improvement projects, to conducting specific quick-win events to assist in the continuous improvement of the Detroit Housing Services. The team member should also be able to train, coach and mentor staff implementing the program in process improvement methods, data management and tools as needed.

Examples of Duties

  • Analyze and evaluate, on a quantitative or qualitative basis, the effectiveness of program operations in meeting established goals and objectives.
  • Develop cost analyses of projects within their purview or performs cost benefit or economic evaluations of current or projected programs
  • Independently conducts field surveys and carries out routine research in connection with budget, legislative or management studies and/or performs analysis of actual expenditures compared to the budget.
  • Utilize data collection and analysis techniques to evaluate individual programs and/or individual staff performance; submits oral and written reports to management personnel for their consideration and decision-making.
  • Receive from Departmental Financial Services financial and financial-related information to perform analysis of program effectiveness.
  • Research and investigate new or improved business and management practices for application to agency programs or operations.
  • Develop new or modified administrative program policies, regulations, goals, or objectives.
  • Initiate or recommend that an audit be performed.
  • Review audit and investigative reports to determine appropriate changes or corrective action required.
  • Performs special projects and other duties as assigned.

Minimum Qualifications

  • Bachelor's degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a closely related field.
  • Minimum of four (4) years of professional experience involving the systematic review, analysis, interpretation, and evaluation of grants, housing development, or other financial data.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Supplemental Information
Evaluation Plan

Interview: 70%

Evaluation of Training, Experience & Personal Qualifications: 30%

Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

Veteran Points: 0 - 15 points

Detroit Residency Credit: 15 points
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH
  • Medical - Eligible for hospital, surgical, and prescription drug benefits.
  • Dental
  • Vision
INSURANCE
  • Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
  • Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
PAID TIME OFF
  • Sick Leave
  • Vacation
  • Holidays
OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
• Completion of thirty (30) years of service;
- At age sixty (60) if you have at least ten (10) years of service, or

- At age sixty-five (65) with eight (8) years of service.
• In the event of disability, other eligibility rules apply);
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit
01

Describe your experience and comfort level with data analysis tools such as Excel, SQL, R, Tableau, etc.
02

Do you have any experience building data-focused web applications? If so, please describe.
03

Have you ever managed the data for a team involved in direct client case management?
Required Question

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