Data Quality Issues Management Lead

Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Financial Services
  • BA/BS required; MA/MS/MBA preferred
  • Business fluency in English
  • Proficient in SQL, Advanced Excel, Power BI, and Microsoft Suite
  • Familiarity with JIRA and Data Governance best practices

Responsibilities

  • Lead and mentor a team of 2-3 DQIM members
  • Identify and resolve Data Quality Issues through collaborative working groups
  • Vetting of Data Quality Issues with key stakeholders
  • Document functional and non-functional requirements based on user feedback
  • Ensure UAT testing support and validation of enhancements
  • Facilitate documentation of business impacts and mitigating controls
  • Develop process improvements and training materials

Benefits

  • Hybrid work model with flexibility to work from home and office
  • Opportunities for professional growth and development
  • Collaborative work environment with key business and technical stakeholders
  • Supportive team culture focused on mentorship and leadership
Full Job Description
Role Description

The Director, Data Quality Issues Management Pillar Lead is a critical role reporting to the Head of Data Quality Issues Management for the Americas Division within the CDAO.G. This experienced leader will drive the Data Quality Issues Management program and comply with our standards and procedures across stakehoders teh pillar is supporting. This collaborative incumbent will work across DMDAD Data Management Executives, Functional / Entity Data Officers, Data Stewards and Data Owners to properly address Issues remediation. He/ She will lead a DQIM team and forums with key business and technical stakeholders to document, assess and remediate data quality issues. Matrix management of resources to address complex issues to optimize the efficiency and data issues being documentd, resolve data quality issues/problems, and collaborate with database developers to improve functional and non-functional design of a proprietary workflow application.

Scope

This specialized role leads the Data Quality Issue Management (DQIM) effort in support of the overall Data Quality Program within the Data Product Management and Delivery in working with both business and technical stakeholders in the Americas to adhere to the Policy Standard and Procdures for Data Quality (DQ) Issues and Data Quality Excpetion Issues. The incumbent will utilize an SMBC propretary workflow application as the central repository in support of the Americas Division.

Role Objectives: Interpersonal

  • Lead, mentor and manage 2-3 DQIM team members in the adherance to Data Quality Issue Management Policy, Standard and Procedures with both business and technical areas in the Americas Division.
  • DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups
  • Lead the vetting of all Data Quality Issues with key stakeholders inlcude Data Stewards
  • Lead team in Functional and Non-Functional requirements documentation based on feedback from end-users for development (JIRA)
  • Ensure UAT test cases and testing support - work with Enteprise Data Quality Manager and Business stakeholders to validate enhancements based on acceptance criteria
  • DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups
  • Lead the facilitation of documentation of business impact and mitigating controls for Data Quality Issues
  • Develop process improvements to increase operational efficiency
  • Ensure and develop training materials, documentation and visual queues
  • Provide Data Quality Issue Management training and presentations to key internal stakeholders/teams


Core Competencies

  • Must have prior experience with Data Quality Issue Management, including the documentation, root cause analysis, remediation of DQ Issues, and an understanding of Data Governance best practices.
  • Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations.
  • Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood
  • Demonstrated ability to work independently and successfully manage multiple priorities and stakeholders under pressure
  • Proven skills in MS Office suite, MS Excel (PowerBI) and MS Project and Powerpoint
  • Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood
  • Must be able to write simple and complex SQL queries (table joins, ETL) and perform analysis on data
  • Familiar with JIRA Issue and Project Tracking application, SDLC phases and process
  • Ability to work with little or no supervision and proven ability to meet established deadlines with demonstrated ability successfully manage multiple priorities and stakeholders under pressure
  • Talent for quickly learning new tasks
  • Strong analytical and problem-solving skills the ability to multi-task
  • A strong drive for results
  • Extensive latitude for independent judgment


Qualifications and Skills

  • Work Experience:10 +years of specialized experience in Financial Services
  • Education: Required: BA / BS
  • Preferred: MA / MS / MBA
  • Licenses / Certifications / Registrations:
  • Language Skills: Business fluency in the following language(s): English
  • Software Systems / Programming Languages
  • Knowledge of Data Issue Management workflows, Advanced Excel, Microsoft Suite (Project, Powerpoint, Word etc.), SQL, Power BI, Visio

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

About Sumitomo Mitsui Financial Group, Inc.

Sumitomo Mitsui Financial Group, Inc. Careers

There has never been a more opportune time to join the dynamic team at Sumitomo Mitsui Financial Group, Inc. (SMFG)—a leading force in the financial services industry recognized for its leadership in innovation and diversity.

Explore Job Opportunities

Sumitomo Mitsui Financial Group, Inc. offers a plethora of job opportunities that cater to a variety of skills and interests. The company is renowned for its commitment to professional growth and leadership development, making it an ideal environment for ambitious individuals looking to advance their careers.

Experience Professional Growth

At SMFG, career advancement is not just a possibility but a priority. The company supports its team members with extensive training programs, including leadership development and diversity training, ensuring that every employee has the tools and knowledge necessary to succeed.

Join a Diverse and Inclusive Team

Diversity and inclusion are at the core of the company culture at Sumitomo Mitsui Financial Group, Inc. With a global team that values unique perspectives and fosters a collaborative and inclusive environment, SMFG is a place where everyone can thrive.

Internship Programs

For those starting their career journey, SMFG offers internship programs that provide a robust foundation in the financial sector. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that offer real-world applications of their studies.

Benefits and Culture

Sumitomo Mitsui Financial Group, Inc. is dedicated to not only attracting but also retaining top talent by offering competitive benefits that enhance both personal and professional life. The company culture promotes work-life balance, employee well-being, and continuous learning.

Innovative Work Environment

Innovation is a key driver of SMFG’s success. Employees are encouraged to bring forward-thinking ideas to the table and are provided with the resources to transform these ideas into actionable solutions that drive the financial industry forward.

Networking and Career Development

Networking opportunities within SMFG are abundant. Employees are encouraged to connect with colleagues and industry leaders through various platforms and events, enhancing their professional network and opening doors to myriad career opportunities.

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Sumitomo Mitsui Financial Group, Inc. is actively hiring and looking for talented individuals who are passionate, curious, and driven. Explore open positions that match your skills and interests on the SMFG careers page.

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Career Opportunities Await

At Sumitomo Mitsui Financial Group, Inc., the potential for professional development and personal growth is limitless. Discover the exciting and rewarding career opportunities that await at SMFG, where every position contributes to the company’s global success and leadership in the financial industry.
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