Position OverviewThe Data Protection Engineer (Journeyman) is responsible for supporting the design, implementation, administration, and operational maintenance of enterprise data protection, backup, recovery, and disaster recovery solutions supporting mission-critical federal systems. This role provides technical expertise for enterprise backup and recovery operations, ensuring the confidentiality, integrity, and availability of organizational data assets.
The successful candidate will possess hands-on experience with Commvault technologies, hold an active Commvault certification, and demonstrate experience supporting enterprise data protection environments in a secure federal setting. This position works collaboratively with infrastructure, storage, virtualization, network, cybersecurity, and systems engineering teams to maintain and enhance enterprise data protection capabilities across a predominantly on-premises, highly virtualized enterprise environment.
Key Responsibilities- Configure, administer, monitor, and maintain enterprise data protection solutions utilizing Commvault technologies.
- Support daily backup, recovery, replication, and disaster recovery operations across large-scale on-premises and VMware virtualized enterprise environments
- Monitor backup environments and ensure successful completion of backups, restorations, and recovery activities.
- Respond to data protection-related service requests and incidents, performing troubleshooting, root cause analysis, and issue resolution.
- Support migration efforts from legacy backup technologies, including Avamar, to enterprise Commvault solutions.
- Assist in implementing and maintaining data backup, retention, archival, and recovery strategies in accordance with federal regulations and organizational policies.
- Participate in disaster recovery planning, testing, and execution activities.
- Collaborate with systems, storage, virtualization, network, and cybersecurity teams to support data protection initiatives and integrations across predominantly on-premises infrastructure.
- Conduct routine assessments, audits, and health checks of backup, storage, and VMware-based data protection infrastructure.
- Develop and maintain operational reports related to backup success rates, recovery readiness, and system performance.
- Create and maintain technical documentation, standard operating procedures, recovery procedures, and system configuration records.
- Ensure compliance with federal security requirements, data handling regulations, and organizational policies.
- Participate in a 24x7 on-call rotation and provide after-hours support as required.
Required QualificationsEducation- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related technical field.
- Additional relevant experience may be substituted for formal education requirements where permitted by contract.
Experience- Minimum four (4) years of experience supporting enterprise data protection, backup, and recovery environments.
- Experience administering and supporting Commvault backup and recovery solutions.
- Experience supporting enterprise backup and recovery operations within medium to large-scale on-premises and VMware virtualized IT environments.
- Experience with backup monitoring, troubleshooting, and recovery procedures.
- Experience supporting disaster recovery planning, testing, and execution activities.
- Experience protecting virtual machines, enterprise storage systems, and mission-critical workloads within highly available on-premises data center environments.
Certifications- Active Commvault Certification.
- Additional industry certifications such as Security+, VMware, Microsoft, cloud certifications, or other relevant technical certifications are desirable.
Technical SkillsRequired- Commvault Backup and Recovery
- Commvault Command Center
- Backup Administration and Operations
- Data Retention and Lifecycle Management
- Disaster Recovery Support
- Backup Monitoring and Reporting
- Data Protection Compliance
- Incident Response and Troubleshooting
- Enterprise Storage Technologies
- Windows and Linux Server Administration
- Technical Documentation and Process Development
- VMware vSphere Administration and Data Protection Integration
- Virtual Machine Backup and Recovery
- On-Premises Data Center Operations
Preferred- Avamar administration experience
- Experience supporting backup migration projects
- Cloud-based backup and recovery solutions
- VMware virtualized environments
- Enterprise storage platforms
- Automation and scripting technologies (PowerShell, Python, or similar)
Knowledge, Skills, and Abilities- Strong analytical and problem-solving skills.
- Ability to troubleshoot and resolve complex backup and recovery issues.
- Ability to manage multiple tasks and priorities in a dynamic operational environment.
- Working knowledge of federal information security and compliance requirements.
- Strong verbal and written communication skills.
- Ability to collaborate effectively with technical teams and stakeholders.
- Strong organizational, documentation, and reporting capabilities.
- Ability to work independently while contributing to a team-oriented environment.
Security Clearance- Active Top Secret (TS) Clearance required.
