Job Requisition ID: 54509
Opening Date: 05/27/2026
Closing Date: 06/09/2026
Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Salary: (Effective 7/1/26) $8,571-$12,651 per month ($102,852-$151,812 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. The posting window for internal applicants in accordance with applicable collective bargaining agreements has already passed. The system will only allow external applications for other means consideration at this time. Internal applicants who have already applied are not required to reapply externally for consideration at other means.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Position OverviewUnder administrative direction of the Chief, Bureau of Compliance and Evaluation, serves as Data Manager, maintaining the OIG Incident Tracking System requirements. Prepares and analyzes statistical data reports utilizing Excel, Access, SQL (Structured Query Language), Power BI, Business Objects or other reporting platforms. Serves as a working supervisor to staff responsible for Information and Data Analysis. Independently directs the gathering and analysis of relevant facts and data concerning abuse and neglect investigations; makes recommendations for policy and procedure development/revision within the Bureau and the Office of the Inspector General.
Essential Functions- Serves as Data Manager in the development of Key Performance Indicators (KPI).
- Serves as a working supervisor.
- Reviews, revises, and implements management procedures for the gathering and compiling of relevant data and facts concerning the full range of cases under investigation by investigators.
- Serves as liaison between the Department of Innovation and Technology (DoIT) and the office staff on technology needs.
- Prepares administrative leave reports, reviews and revises reports.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.
- Requires three (3) years progressively responsible administrative experience in a public or private organization.
Specialized Skills- Of the three (3) years of administrative experience, requires three (3) years of professional experience as a data analyst in the development of performance indicators, organizing, planning, executing and maintaining management strategies to be used by the program and services, designing and building efficient data pipelines and storage systems, and analyzing complex datasets using statistical, machine learning, and programming techniques.
Preferred Qualifications- Three (3) years of professional experience as a data analyst in the development of performance indicators, organizing, planning, executing and maintaining management strategies to be used by the program and services, designing and building efficient data pipelines and storage systems, and analyzing complex datasets using statistical, machine learning, and programming techniques.
- Three (3) years of professional experience utilizing logic models and data analysis techniques with an advanced understanding of statistical analysis, predictive modeling, hypothesis testing and data visualizations through the use of software such as Word, Access, PowerPoint, and Excel.
- Three (3) years of professional experience managing highly complex projects to improve performance and efficiency for a public or private organization.
- Three (3) years of professional experience working with SQL (Structured Query Language) or other reporting platform languages for the purpose of creating comprehensive internal agency and external public reports.
- Three (3) years of professional experience in creating and evaluating policies and procedures, performing data analysis, preparing reports and providing recommendations while consulting on continuous improvement efforts for a public or private organization.
Work Hours: 8:30am-5:00pm, Monday-Friday, 1 hour unpaid lunch.
Headquarter Location: 901 E Southwind Rd, Springfield, Illinois, 62703
Office of Inspector General
Bureau of Compliance and Evaluation
Information Management
Work County: Sangamon
Agency Contact: [email protected]Posting Group: Leadership & Management; Social Services
APPLICATION INSTRUCTIONSUse the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
