Gusto

Data Governance Technical Program Manager

Gusto$151K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in cross-functional TPM or delivery roles in regulated environments.
  • Strong background in data governance including access controls, data lifecycle, privacy, and audit processes.
  • Experience working with AI plugins or tools to enhance program delivery.
  • Ability to communicate effectively across engineering, legal, privacy, data, and security domains.
  • Familiarity with regulatory frameworks like GDPR and CCPA, as well as control frameworks like SOC 1/2 and ISO 27001.

Responsibilities

  • Define and launch the data governance strategy and roadmap.
  • Work with various teams to shape data governance as Gusto transitions to an AI-native company.
  • Lead the delivery of the governance portfolio ensuring compliance and regulatory commitments are met.
  • Automate governance workflows using AI plugins to streamline processes.
  • Communicate updates and maintain alignment among rapidly changing stakeholder groups.

Benefits

  • Flexible work-from-home policies with designated in-office days.
  • Access to training and resources for professional development.
  • Engagement in a high-growth, innovative environment focused on AI advancements.
Full Job Description
About the Role:

Gusto is becoming an AI-native company, and that only works if our data governance keeps pace. As the Data Governance TPM, you'll own the definition and delivery of that program across Data Platforms, R&D, Legal & Compliance, Security, AIT, and Risk. You'll stand up new controls, harden the data flows that feed our models, and make sure every workstream meets our regulatory, audit, and business bar. You'll drive the timelines, manage the dependencies, head off the risk, and use AI plugins to do the work itself, so governance becomes something that helps Gusto move faster instead of slowing it down.

About the Team:

The TPM organization is part of our AIT, Risk, and Security team. We deliver the cross-functional work that lets Gusto securely accelerate its AI and platform modernization. The Data Governance program sits right at the intersection of security, compliance, and platform engineering, and it's foundational to how Gusto scales its AI ambitions responsibly. This is one of the most strategic programs on the team, and you'll lead it across a complex, fast-moving group of stakeholders.

Here's what you'll do day-to-day:

Set the strategy and the roadmap
  • Work with leaders across Security, Legal, Compliance, Privacy, GRC, Data Platforms, and Risk to shape where data governance goes as Gusto becomes an AI-native company.
  • Define what good governance looks like for an AI-first business, and set the multi-quarter vision that gets us there.
  • Run intake and prioritization with senior stakeholders, and make the call on what gets built first.
  • Decide where governance should clear the way for AI speed and where it needs to hold the line, and bring leaders along on the why.
  • Put AI plugins to work to pull together stakeholder input, map dependencies, and keep the roadmap grounded in what's really happening.

Run the programs and the change
  • Lead delivery across the governance portfolio. That includes RBAC and User Access Reviews, DSAR, Kafka and data pipeline governance, ITGC, disaster recovery, feature stores for Risk models, and cleaning identifiable data before it ever reaches a model.
  • Build governance workflows that run on AI plugins by default, so control checks and evidence collection happen automatically instead of by hand.
  • Build the plans, manage scope and risk, track milestones, and deliver against every audit and regulatory commitment.
  • Roll out new controls and help teams adopt them with training, comms, and runbooks that plugins keep up to date for you.
  • Keep a busy, fast-moving group of stakeholders aligned with clear, steady updates on where things stand.

Manage stakeholders and vendors
  • Hold vendors and partners to their commitments and push them toward AI-forward ways of working.
  • Stay on top of how every workstream is tracking, raise flags early, and get teams unstuck when they stall.
  • Watch the program budget, tooling spend, and implementation costs.

Here's what we're looking for:

You'll need
  • A history of taking programs from ambiguous to shipped in regulated environments.
  • 8+ years leading cross-functional TPM or delivery work, with real time spent on security, compliance, data, or infrastructure.
  • A solid handle on data governance, from access controls and data lifecycle to privacy, audit and ITGC, and data pipelines, and a sense for how they help Gusto move faster on AI.
  • A way of working where AI plugins drive your everyday delivery, and you help the people around you work the same way.
  • The ability to speak the language of engineering, legal, privacy, data platform, and security, and keep everyone rowing together.

Nice to have
  • Familiarity with AI and ML governance, including training data hygiene, feature stores, and ML platform tooling.
  • Hands-on experience using AI clients and plugins (MCPs) to generate program artifacts and take the busywork off your plate.
  • A working knowledge of control frameworks like SOC 1/2, ISO 27001, and ISO 42001, plus privacy regulations like GDPR and CCPA.
  • A PM certification (PMP, CAPM, Scrum, or Prosci) and time spent in high-growth fintech or another regulated, fast-paced industry.

Our cash compensation amount for this role is targeted at $151,580-180,000 in Denver. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

About Gusto

Gusto is a cloud-based human resources software platform that provides payroll, benefits, and HR management services to small businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Gusto's platform automates many of the administrative tasks associated with HR, such as payroll processing, tax filings, and benefits administration. The company also offers a range of HR services, including compliance support, employee onboarding, and time tracking. Gusto is committed to helping small businesses succeed by providing them with the tools and resources they need to manage their HR operations more efficiently.
Learn more about Gusto
Size
1,000 employees
Industry
Founded
2012

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