Cognizant

Data Center Technician Level 1

Cognizant$79K — $92K *
Reno, NV 89502In-Person
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data center operations or related field
  • Basic understanding of networking fundamentals (IP, switching)
  • Familiarity with ticketing tools (ServiceNow)
  • Experience with server hardware components and cabling (fiber & copper)
  • Strong communication and coordination skills
  • Ability to manage inventory and logistics tasks
  • Comfortable working in a rotational shift environment

Responsibilities

  • Perform rack & stack of servers and network devices
  • Handle cabling including labeling and cable management
  • Support installation, relocation, and decommissioning of hardware
  • Maintain accurate inventory records and manage spares inventory
  • Provide L1 support for incidents via ticketing tools
  • Perform basic troubleshooting and escalate to higher support levels
  • Monitor alerts and maintain documentation for audits

Benefits

  • Flexible work hours
  • Comprehensive health insurance
  • Retirement plan options
  • Employee development programs
  • Opportunities for career advancement
Full Job Description
We are seeking a Data Center Technician, Level 1 support for a full-time opportunity working out of our client office in Sparks, NV. Applicants must be authorized to work in the US. Cognizant will not be able to offer visa sponsorship now or anytime in the future

In this role, you will:

Data Center Operation

Perform rack & stack of servers, network devices, and storage equipment
Handle cabling (fiber & copper) including labeling and cable management
Support installation, relocation, and decommissioning of hardware
Hardware & Inventory Management

Receive and verify hardware shipments against purchase orders / delivery notes
Perform physical inspection of equipment for damages upon arrival
Maintain accurate inventory records (asset tagging, tracking, updates)
Manage spares inventory and ensure availability of critical components
Coordinate hardware returns (RMA), dispatch, and logistics tracking
Ensure proper storage, labeling, and documentation of all assets
Incident & Request Handling

Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
Perform basic troubleshooting (L1 triage) for Server hardware issues, Network connectivity (Layer 1 checks) and escalate issues to L2/L3 teams with proper logs and updates
Remote Hands Support

Act as hands & eyes support for remote engineers
Execute tasks such as Cable reseating, Power cycling devices, Console access setup and basic hardware replacement (as guided)
Monitoring & Reporting

Monitor alerts from DC tools / dashboards
Update tickets with accurate troubleshooting steps and status
Maintain documentation, asset inventory, and audit records
Compliance & Safety

Follow data center security and access protocols
Adhere to ESD, safety, and PPE standards
Ensure readiness for audits and compliance checks
What you'll need to succeed (required skills)

Basic understanding of€ Networking fundamentals (IP, switching, patching), server hardware components, fiber & Ethernet cabling
Familiarity with€ Ticketing tools (ServiceNow or similar), basic console tools (SSH, Putty)
Strong coordination and communication skills
Ability to manage physical inventory and logistics tasks
Comfortable working in a rotational shift environment.
Attention to detail and documentation accuracy.

The salary range for this role is between $79,000 and $92,000 depending on skills and qualifications of the candidate. Applications will be accepted till 6/19/2026.

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

Cognizant Careers

Join the vibrant team at Cognizant, a leading provider of information technology, consulting, and business process services. Cognizant is not just a company; it's a community where innovation, leadership, and diversity are valued and where every team member is encouraged to thrive.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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