Data Center Program Manager

EOS https://app2.greenhouse.io/job_boards/4008206002/setting

$120K — $140K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in program or project management roles
  • Strong background in low-voltage infrastructure and structured cabling
  • Proven ability to manage project schedules and milestones
  • Experience in customer-facing roles, handling stakeholder communications
  • Familiarity with project governance and operational procedures
  • Direct experience in critical infrastructure or hyperscale data centers

Responsibilities

  • Manage project timelines and deliverables from planning to completion.
  • Develop and maintain project schedules to ensure milestones are achieved.
  • Track project progress and hold teams accountable for deliverables.
  • Identify risks and implement strategies to mitigate schedule impacts.
  • Lead customer meetings to provide project updates and manage expectations.
  • Coordinate activities across various teams, vendors, and stakeholders.

Benefits

  • Opportunity to work in a fast-paced, innovative data center environment.
  • Collaborative culture that values stakeholder engagement and customer satisfaction.
  • Exposure to large-scale infrastructure projects and advanced technologies.
Full Job Description
WHAT YOU WILL DO:

We are seeking an experienced Program Manager to support projects within a fast-paced hyperscale data center environment. The successful candidate will be responsible for managing project timelines, milestones, customer communications, planning activities, and overall project execution while ensuring successful delivery across multiple stakeholders.

This role requires a strong background in low-voltage infrastructure, structured cabling, construction, telecommunications, or data center operations. The ideal candidate will possess excellent organizational, communication, and stakeholder management skills and have experience delivering projects within critical infrastructure or hyperscale data center environments.

KEY RESPONSIBILITIES:

Program & Project Management
  • Manage multiple project timelines, milestones, dependencies, and deliverables from planning through completion.
  • Develop and maintain project schedules and ensure key milestones remain on track.
  • Track project progress and drive accountability for deliverables across project teams.
  • Identify project risks, roadblocks, and schedule impacts and implement mitigation strategies.
  • Manage changing priorities and project requirements within a fast-paced, high-volume environment.
  • Ensure projects are executed in alignment with customer expectations, quality standards, and established processes.

Customer & Stakeholder Engagement
  • Lead and participate in customer-facing meetings, providing clear updates on project status, milestones, risks, and upcoming activities.
  • Serve as a primary point of contact throughout project execution.
  • Build and maintain strong relationships with customers and key stakeholders.
  • Provide regular project reporting and updates to customers and internal leadership teams.
  • Communicate technical project information clearly to both technical and non-technical audiences.

Planning & Coordination
  • Facilitate project planning meetings, progress reviews, and internal coordination meetings.
  • Coordinate activities across operations, construction, engineering, vendors, and project stakeholders.
  • Track action items and ensure ownership and timely completion.

Operational Excellence
  • Monitor project performance against milestones, budgets, and deliverables.
  • Ensure compliance with project governance, operational procedures, and change management processes.

ESSENTIAL CRITERIA:
  • Program and Project Management
  • Schedule and Milestone Management
  • Risk Identification and Mitigation
  • Stakeholder and Customer Management
  • Low-Voltage Infrastructure Knowledge
  • Cross-Functional Team Leadership
  • Proven experience in Program Management, Project Management, Construction Management, or a similar role.
  • Strong background in low-voltage cabling, structured cabling, telecommunications infrastructure, or construction environments.
  • Experience managing project schedules, milestones, dependencies, and project lifecycle activities.
  • Experience leading customer-facing meetings and managing stakeholder communications.
  • Ability to manage multiple projects and competing priorities simultaneously.
  • Strong understanding of project planning, coordination, reporting, and risk management practices.

DESIRABLE CRITERIA:
  • Direct experience working within a hyperscale data center environment.
  • Experience managing large-scale structured cabling or low-voltage deployment programs.
  • BICSI training and/or certifications.
  • Experience supporting new data center builds, expansions, retrofits, or infrastructure deployments.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

Pay Range

$120,000-$140,000 USD

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