Computer World Services Corp. (CWS)

Data Center Manager

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
  • 7+ years of experience in Data Center operations, systems engineering, or infrastructure management
  • Experience supervising enterprise-scale infrastructure environments
  • Experience supporting multi-platform environments (Windows, Linux, virtualization, storage, and database systems)
  • Certifications in VMware VCP, Azure Administrator, RHCE, Security+, and Agile methodologies.

Responsibilities

  • Supervise and coordinate operating system changes and upgrades
  • Oversee day-to-day operations ensuring system performance and availability
  • Evaluate system utilization and capacity trends for optimal performance
  • Lead installation and integration of new hardware and software
  • Troubleshoot complex infrastructure issues at physical and logical layers
  • Manage VMware environments and Windows/Linux server infrastructure
  • Oversee enterprise storage, ensuring compliance and performance standards are met
  • Monitor backup and recovery processes for compliance with established policies
  • Provide technical guidance and maintain operational reports for infrastructure health
  • Participate in after-hours support as needed.

Benefits

  • Ability to support federal IT environments with a focus on compliance and standards
  • Opportunity to engage in advanced infrastructure technologies, including hybrid cloud environments
  • Exposure to a broad range of technical disciplines across data center management
  • Participation in strategic planning and implementation of new systems and upgrades
  • Access to ongoing professional development opportunities including certifications.
Full Job Description
The Data Center Manager provides direct oversight of Data Center operations across physical and virtual environments, including VMware, Windows, Linux, storage, database platforms, backup and recovery systems, and Citrix environments. This role ensures system availability, performance, security compliance, and alignment with Federal and NIH IT standards.

Key Tasks & Responsibilities

Data Center Operations & Infrastructure Management
  • Supervise, coordinate, and perform additions, changes, and upgrades to operating systems, and associated devices
  • Oversee day-to-day Data Center operations including system availability, performance monitoring, and operational stability
  • Evaluate system utilization, response times, and capacity trends to ensure optimal performance
  • Provide primary support for detection, diagnosis, and correction of operational issues across infrastructure environments

Systems Engineering & Technical Oversight
  • Lead installation, configuration, testing, and integration of new hardware and software within the Data Center
  • Troubleshoot complex infrastructure issues at both physical and logical network layers, including communication protocols (TCP/IP and related standards)
  • Participate in planning, design, technical review, and implementation of new infrastructure systems and upgrades
  • Maintain and enforce infrastructure standards across enterprise systems

Virtualization & Server Infrastructure (VMware / OS Platforms)
  • Oversee VMware vCenter environments and virtual machine infrastructure
  • Manage Windows and Linux server environments, including patching, performance tuning, and lifecycle management
  • Ensure virtualization resources are optimized for performance, scalability, and availability
  • Support provisioning, decommissioning, and migration of virtual and physical servers

Storage Systems Management
  • Oversee enterprise storage environments including SAN, NAS, DASD, and RAID systems
  • Monitor storage performance, capacity utilization, and I/O optimization
  • Ensure storage expansion, lifecycle management, and backup integration are properly executed
  • Maintain compliance with storage standards, encryption requirements, and federal data protection policies

Database Platform Oversight
  • Provide oversight for enterprise database environments including Oracle, SQL Server, PostgreSQL, and MySQL
  • Coordinate with Database Administrators on performance tuning, patching, and maintenance activities
  • Ensure database infrastructure availability, capacity planning, and integration with application services

Backup & Recovery Operations
  • Oversee enterprise backup and recovery systems and ensure compliance with NIEHS backup policies
  • Ensure backup schedules are executed successfully and recovery procedures are validated
  • Coordinate semi-annual and ad hoc recovery testing, including bare-metal restores
  • Ensure Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements are met
  • Monitor backup integrity, media reliability, and restoration success rates

Citrix / End-User Access Infrastructure
  • Oversee Citrix environments and virtual application delivery platforms
  • Ensure secure, reliable remote access and application delivery services
  • Coordinate upgrades, patching, and performance optimization for Citrix infrastructure

Operations Support, Reporting & Consultation
  • Provide technical consultation, guidance, and training to IT staff as directed by the Government
  • Support capacity planning, system forecasting, and infrastructure optimization initiatives
  • Maintain operational reports covering system health, utilization, and performance trends
  • Participate in after-hours support and on-call rotations as required

Required Technical Skills
  • VMware vCenter and virtual infrastructure management
  • Windows Server and Red Hat Enterprise Linux (RHEL) administration
  • Enterprise storage systems (SAN, NAS, DASD, RAID)
  • Backup and disaster recovery systems and methodologies
  • Database infrastructure support (Oracle, SQL Server, PostgreSQL, MySQL)
  • Citrix or equivalent virtual application delivery platforms
  • Network troubleshooting including TCP/IP and infrastructure diagnostics
  • System monitoring and performance analysis tools

Preferred Skills
  • Experience supporting Federal or NIH IT environments
  • Familiarity with hybrid cloud environments (e.g., Azure integration)
  • Experience with automation and infrastructure orchestration tools
  • ITIL Foundation or equivalent IT service management knowledge

Key Competencies
  • Strong technical leadership and infrastructure oversight
  • Analytical troubleshooting and root cause analysis
  • Capacity planning and performance optimization
  • Effective communication and technical mentoring
  • Ability to manage mission-critical systems under SLA constraints
  • Strong operational discipline and attention to detail


Education & Experience

Education
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Experience
  • 7+ years of experience in Data Center operations, systems engineering, or infrastructure management
  • Experience supervising enterprise-scale infrastructure environments
  • Experience supporting multi-platform environments (Windows, Linux, virtualization, storage, and database systems)


Certifications

  • VMware VCP (virtualization backbone)
  • Azure Administrator (hybrid cloud)
  • RHCE (Linux operations)
  • Security+ (federal compliance baseline)
  • Certified ScrumMaster (CSM) or Agile certification
  • Relevant cloud certification (e.g., Microsoft Azure Fundamentals or Associate)
  • ITIL certification preferred.


Security Clearance

  • Applicants must be able to obtain a Public Trust clearance


About Computer World Services Corp. (CWS)

**Computer World Services Corp. (CWS) Careers**

Join the dynamic team at Computer World Services Corp. (CWS), a leader in providing innovative IT solutions and services. At CWS, job opportunities abound for professionals eager to advance their careers in technology and consulting.

Work You’ll Do

At Computer World Services Corp. (CWS), professionals will find themselves at the forefront of digital transformation, helping to shape the future of technology across various industries. The company offers a unique position in the marketplace, combining industry expertise, leadership in innovation, and a commitment to digital advancement.

Explore Career Opportunities

Computer World Services Corp. (CWS) is actively hiring and offers a range of positions from entry-level to senior leadership roles. Explore job opportunities that match your skills and interests in an environment that fosters professional growth and development.

Innovative Work Environment

Engage in groundbreaking projects that push the boundaries of technology and consulting. Computer World Services Corp. (CWS) is dedicated to innovation and excellence, providing employees with the opportunity to work on challenging assignments that drive significant impact.

Join a Diverse and Inclusive Team

Computer World Services Corp. (CWS) believes in the power of diversity and inclusion. The company fosters a culture where differences are embraced, and everyone is given the platform to thrive. Join a team where diversity training and leadership are part of everyday growth and development.

Internship Programs and Employment Benefits

Start your career with Computer World Services Corp. (CWS) through robust internship programs designed to give you a competitive edge. Full-time positions offer substantial benefits, including professional development programs, networking opportunities, and a supportive work environment that champions career advancement and personal growth.

Future-Proof Your Career

With Computer World Services Corp. (CWS), advance your career to new heights with access to unmatched training, certification support, and leadership development programs. The company is committed to the professional growth of its team members, ensuring that each individual's career journey is both rewarding and fulfilling.

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