Amazon

Data Center Facility Operations Manager

Amazon$132K — $198K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required.
  • 4+ years in a management role with experience leading 5+ direct reports.
  • 5+ years in a data center or mission-critical environment, with knowledge of UPS, generators, and HVAC, or 7+ years of relevant technical training.
  • Advanced electrical or mechanical certifications preferred, ideally a Bachelor's degree in engineering.
  • 7+ years experience in data center building and equipment operations necessary.

Responsibilities

  • Oversee data center’s critical physical infrastructure and ensure high availability.
  • Manage on-site 24/7 technician teams, subcontractors, and vendors for quality and safety compliance.
  • Drive a safety and security culture within the team.
  • Hire, coach, and mentor team members; manage their performance and development.
  • Maintain budget oversight for operations and expenditures.
  • Lead improvement projects, collaborating with support teams.
  • Act as a point of escalation for facilities-related issues and manage emergency services.

Benefits

  • Comprehensive health insurance (medical, dental, vision).
  • 401(k) matching to support retirement planning.
  • Paid time off and parental leave policies for work-life balance.
  • Employee Assistance Program (EAP) and mental health support services available.
  • Flexible spending accounts for medical expenses.
Full Job Description


Key job responsibilities

- Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

- Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.

- Drive safety and security culture and compliance within the team

- Hire, coach, and promote team members. Responsible for team's career development and performance management

- Promotes healthy team culture and peak morale

- Effectively and efficiently manage the operations budget and expenditures.

- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.

- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

- Utilize root cause analysis and troubleshooting/problem solving skills

- Respond to out-of-hours emergency calls.

- Role may support more than one location/site.

- May assist in the build out of new facilities and assist in projects to increase current facility efficiency

- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks

Physical Requirements:

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

- Participate in group lifts for 40+ pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

- Work in an environment requiring provided ear protection

A day in the life

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

BASIC QUALIFICATIONS

- High school or equivalent diploma

- 4+ years of work in a management position with 5 or more direct reports experience

- 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

PREFERRED QUALIFICATIONS

- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)

- 7+ years experience working in a data center or other mission critical environment with an emphasis on building and equipment operation

- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units

- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OR, Boardman - 132,600.00 - 198,100.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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