Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities

- Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

- Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.

- Drive safety and security culture and compliance within the team

- Hire, coach, and promote team members. Responsible for team's career development and performance management

- Promotes healthy team culture and peak morale

- Effectively and efficiently manage the operations budget and expenditures.

- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.

- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

- Utilize root cause analysis and troubleshooting/problem solving skills

- Respond to out-of-hours emergency calls.

- Role may support more than one location/site.

- May assist in the build out of new facilities and assist in projects to increase current facility efficiency

- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks

A day in the life

We are seeking a Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

BASIC QUALIFICATIONS

- 2+ years of people management and team development experience

- 5+ years of engineering work managing large-scale services experience

- Experience in people management and team development

- Experience in engineering work, managing large-scale services

- Experience maintaining SLAs through the implementation of proactive issue detection and reporting

- Experience operating a mission-critical team or product

- High school or equivalent

- 5+ years of in a managerial/supervisory role with 5 or more direct reports experience

- 3+ years of in industrial electrical or mechanical systems experience

PREFERRED QUALIFICATIONS

- 3+ years of work in a management position with 5 or more direct reports experience

- 5+ years of work in data centers with an emphasis on building and equipment operation experience

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units

- Experience in a management position with 5 or more direct reports

- Experience working in data centers with an emphasis on building and equipment operation

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology, or 5+ years of working in a data center or other mission critical environment with an emphasis on building and equipment operation experience

- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines

- Experience conducting interviews and making effective hiring decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Wilmer - 129,200.00 - 193,000.00 USD annually