Data Center Critical Facilities Engineer

TRG$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in data center critical facility operations
  • Proficient with APC DCE/ITA and Vertiv Sitescan
  • Strong understanding of HVAC, UPS, ATS, and Generators
  • Experience with incident ticketing and change management
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
  • Effective communication skills with a collaborative approach
  • Background in inventory management and documentation

Responsibilities

  • Support data center managers in maintaining facility standards
  • Build and manage MEP monitoring tools for performance and reliability
  • Ensure continuous operation of IT production platforms
  • Conduct inspections and compliance checks for systems and equipment
  • Document and inventory data center assets
  • Investigate and adopt new technologies for operational excellence
  • Assist with vendor management for equipment improvements

Benefits

  • Standard 40-hour work week with potential for occasional overtime
  • Flexible schedule requiring some evening or weekend work
  • Opportunities for travel to support data center activities
Full Job Description
Data Center Critical Facilities Engineer

JOB DESCRIPTION

This Data Center Critical Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet data center standards.
A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators).

This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations.
Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective

Schedule:
  • 40 Hours a week with some infrequent overtime
  • Some evenings or weekends support required
  • Occasional travel required to support data center critical facilities activities
Qualifications:
  • Experienced managing APC DCE/ITA and Vertiv Sitescan environments and servers
  • Understanding of HVAC, UPS, ATS and Generators functions and alarming
  • Background in incident ticketing and change management applications
  • Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams)
  • Continuously investigating new technologies to maintain industry leading edge
  • Ability to inventory items in the data center and document them
  • Pleasant professional demeanor, positive attitude, and ability to follow directions well using 2 pillars of respect for others and continuous improvement
  • Ability to work in a collaborative environment supporting immediate and cross-functional teams
  • Able to utilize data center guidelines and best practices and identify deficiencies
  • Approach everything with an IT first mindset
  • At least 3 or more years of experience with admin capabilities.
Preferred:
  • Overseeing vendor implementation of electrical, environmental and mechanical equipment improvements
  • Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals
  • Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements.
  • Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed. This oversight validates change activity is planned, reviewed, scheduled and scripted (critical operating equipment only) before any work is performed.
  • Enforcing physical access, safety and security policies for restricted data center areas
  • Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus
  • Bi-lingual (English/Spanish)


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