Data Center Business Systems Architect

Prime Data Centers

• $125K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of progressive IT infrastructure and operations experience
  • 2+ years of direct management experience with technical staff
  • Strong hands-on knowledge in Windows & Linux Server administration
  • Solid background in enterprise networking fundamentals (routing, switching, VLANs)
  • Proven track record in IT service management practices (SLAs, escalation management)
  • Experience with multi-site IT infrastructure and data center environments
  • Familiarity with security and compliance operations, such as ISO 27001:2022 or SOC 2

Responsibilities

  • Lead, coach, and develop the IT Operations team and manage performance and growth plans
  • Own outcomes of IT service delivery, including SLA performance and customer satisfaction
  • Remain hands-on across core environments including Windows, Linux, and enterprise networking
  • Travel 30-40% to oversee new data center deployments
  • Manage patching and vulnerability remediation programs for critical servers
  • Collaborate on observability builds and manage system logs
  • Ensure compliance with security standards and support audit processes

Benefits

  • 401k fully vested upon enrollment, with up to a 4% employer match
  • 100% of employee premiums paid for medical, dental, vision, life insurance, and disability
  • Paid Time Off plus sick time
Full Job Description
About the role

Prime is seeking a Manager, Business Systems Architecture to help design, improve, and scale the systems that support our business. This role will partner with business and technology teams to translate operational needs into practical system solutions, improve processes and integrations, and establish standards that support reliable data and sustainable growth.

The ideal candidate combines business acumen, systems expertise, and strong execution. This is a hands-on individual contributor role with manager-level ownership and influence.

What you'll do

Team Leadership

  • Maintain a clear view of Prime's business systems, integrations, data flows, and dependencies.
  • Partner with business leaders and process owners to identify needs, define requirements, and assist with the design of scalable solutions.
  • Develop and manage a prioritized business systems roadmap aligned with company objectives.
  • Improve end-to-end processes through standardization, automation, and stronger system controls.
  • Define practical standards for system design, configuration, integrations, and documentation.
  • Clarify systems of record, data ownership, and critical data definitions across functions.
  • Evaluate new platforms and capabilities, including supporting vendor selection and implementation planning.
  • Lead solution design for cross-functional system initiatives from discovery through deployment.
  • Identify and reduce redundant tools, manual workarounds, technical debt, and unnecessary customization.
  • Partner with Business Operations and business teams to ensure solutions are scalable, secure, and supportable.
  • Track adoption and outcomes to ensure system investments deliver measurable business value.
  • Lead, coach, and develop the IT Operations team (systems administration, network administration, and helpdesk), including 1:1s, performance management, growth plans, and hiring against the approved phased headcount plan.

Qualifications

Required

  • Bachelor's degree or equivalent practical experience.
  • 5+ years of experience in business systems, enterprise applications, solution architecture, systems analysis, or a related field.
  • Experience designing solutions across multiple business platforms and functional areas.
  • Working knowledge of APIs, integrations, data models, workflow automation, and system lifecycle management.
  • Experience gathering requirements and translating business needs into clear solution designs.
  • Strong process improvement, problem-solving, and project execution skills.
  • Ability to communicate effectively with both business and technical stakeholders.
  • Proven ability to manage competing priorities and influence decisions across functions.

Preferred Qualifications

  • Experience in a growing or transformation-focused organization.
  • Experience with ERP, CRM, HRIS, financial, operational, integration, or business intelligence platforms.
  • Familiarity with data governance, access controls, master data, and system architecture practices.
  • Experience supporting system implementations, platform consolidation, or automation initiatives.

What Success Looks Like

  • A clear, actionable roadmap for Prime's business systems.
  • Support to implement standardized and efficient business processes.
  • Fewer manual workarounds and redundant tools.
  • Reliable integrations and clearly defined system ownership.
  • Improved data quality and consistency.
  • Faster, more effective delivery of system enhancements.
  • Strong adoption and measurable value from system investments.

Benefits

  • Competitive salary range of $125k with an annual performance bonus program
  • 401k fully vested upon enrollment, up to a 4% employer match
  • 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
  • Paid Time Off + Sick time

Applications will be accepted on an ongoing basis.

#LI-Onsite

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