Zurich Insurance Group

Data & Analytics Claims Manager - Personal Lines - Waterloo

Zurich Insurance Group$110K — $170K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Statistics, Mathematics, or Engineering (Master's or MBA is a plus)
  • 5+ years experience in data transformation for business analysis or equivalent education and experience
  • Familiarity with personal lines insurance sector
  • Advanced analytical and strategic problem-solving skills
  • Strong verbal and written communication for senior leadership
  • Experience in mentoring and team leadership
  • Proficient in Excel, VBA, macros; advanced Power BI experience preferred

Responsibilities

  • Lead collaboration with stakeholders to develop analytical solutions
  • Use analytical tools (Excel, VBA, Power BI) to automate processes and deliver insights
  • Prepare and organize datasets for analysis and reporting
  • Create executive-level dashboards and reports to inform strategy
  • Communicate analytical findings in a clear, actionable way
  • Mentor junior analysts and establish team best practices
  • Support cross-functional projects to address evolving business needs

Benefits

  • Comprehensive health/benefits plan with flexible coverage
  • Minimum of four weeks vacation per year
  • Four personal days annually for personal needs or mental health
  • Access to extensive training and development opportunities
  • Commitment to community involvement and social responsibility
  • Recognized workplace culture with awards in diversity and inclusion
Full Job Description
What you will do
• Lead collaboration with stakeholders to understand complex business challenges and structure robust analytical solutions.
• Use Excel, VBA, macros, and Power BI to analyze and interpret data, automate processes, and deliver impactful insights.
• Oversee preparation and organization of internal and external datasets for analysis and reporting.
• Develop dashboards and executive-level reports that inform business strategy and drive continuous improvement.
• Communicate findings and recommendations in clear, business-friendly language, connecting numbers to actionable strategic decisions.
• Provide mentorship, guidance, and direction to junior analysts and help set team standards for best practices in financial analysis.
• Steer and support cross-functional projects with colleagues in Canada and abroad as business needs evolve.
• Participate in continuous learning and development and champion knowledge sharing within a collaborative team environment.
• Contribute to team goals and adapt to changing priorities as we build and refine our team's objectives.

Job Qualifications - What you bring to the table

Basic:
• Bachelors Degree in Computer Science, Statistics or Mathematics and 5 or more years of experience in transforming data for use in the business analysis area
OR
• Masters Degree in Computer Science, Statistics or Mathematics and 3 or more years of experience in transforming data for use in the business analysis area
OR
• PhD in Computer Science, Statistics or Mathematics and O or more years of experience in transforming data for use in the business analysis area

Required:
• Bachelor's degree in Computer Science, Statistics, Mathematics or Engineering (Master's degree or MBA is an asset)
• Experience in Personal Lines insurance environment
• Advanced analytical and strategic problem-solving skills
• Strong verbal and written communication skills, able to translate complex data into actionable recommendations for senior leadership
• Curiosity and business acumen, with a passion for making sense of numbers and driving business outcomes
• Collaborative mindset and proven experience in team leadership or mentorship
• Proficient in Excel, VBA, macros; advanced Power BI proficiency preferred
• Knowledge of Python or coding languages is an asset
• Experience with dashboard/report development for executive stakeholders
• Demonstrated adaptability and ability to thrive in a dynamic, fast-paced environment

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $110,0000 to $170,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate's skills and experience.

About Zurich Insurance Group

Zurich Insurance Group is a Swiss insurance company founded in 1872. It is one of the world's largest insurance companies, operating in over 215 countries and territories. Zurich provides a wide range of insurance products and services, including property and casualty insurance, life insurance, and pensions. The company is committed to sustainability and has set ambitious targets to reduce its carbon footprint and promote renewable energy. Zurich is also actively involved in supporting local communities through various charitable initiatives.
Learn more about Zurich Insurance Group
Size
52,930 employees
Industry
NASDAQ

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