Amazon

Data Analyst, Returns SX

Amazon$80K — $97K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years program or project management experience
  • 3+ years experience with Computerized Maintenance Management Systems
  • 3+ years as a maintenance planner/scheduler in related industries
  • 3+ years advanced Microsoft Word and Excel skills
  • Bachelor's degree in a relevant field or 2+ years of Amazon RME experience
  • Ability to work flexible hours including weekends and holidays

Responsibilities

  • Apply analytics and data mining to drive business decisions
  • Use tools to identify risks and reduce bad debt
  • Analyze customer behavior and recommend policy changes
  • Communicate analytical methodologies and results effectively
  • Support product launches with data-driven recommendations
  • Create dashboards and visualizations to highlight trends
  • Collaborate with internal stakeholders to align on key focus areas

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement
  • Employee Assistance Program (EAP)
  • Mental health support services
  • Flexible spending accounts
Full Job Description
As a Data Analyst, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of business intelligence, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.

Key job responsibilities

* Use analytics and data mining techniques to solve complex problems and drive business decisions.

* Employ the appropriate tools, methodologies to discover patterns of risks, abuse and help reduce bad debt

* Dive into customer behavioral patterns and recommend the policy change hypothesis

* Solve analytical problems, and effectively communicate methodologies and results

* Build analyses for product launches and provide launch recommendations

* Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies

* Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area

BASIC QUALIFICATIONS

- 2+ years of program or project management experience

- 3+ years of Computerized Maintenance Management System program experience

- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience

- 3+ years of advanced Microsoft Word and Excel experience

- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- Knowledge of Lean principles and DMAIC methodology

- Experience in MS Access and SQL

- Experience in requirement gathering and ability to write clear and detailed requirement document

- Experience using Microsoft Projects software

- Experience with material handling systems (MHS) installation, operation and maintenance

- Experience working in an analytical environment with cross-functional teams

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, BELLEVUE - 80,200.00 - 97,400.00 USD annually

USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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