M&T Bank Corporation

Data Analyst - Digital (Customer Insights & Analytics)

M&T Bank Corporation$94K — $157K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with a minimum of 3 years related experience, or combined 7 years higher education and/or work experience
  • Intermediate SQL skills with experience querying databases such as SQL Server and Snowflake
  • Experience working in large databases
  • Proficiency in Business Intelligence tools like PowerBI and Tableau

Responsibilities

  • Explore and profile data across multiple datasets to derive insights for dashboards and ad-hoc analyses
  • Design and validate reporting solutions for digital platform modernization
  • Collaborate with stakeholders to turn business questions into analytical solutions
  • Conduct data quality checks and collaborate on data model design
  • Develop business intelligence solutions tailored to business needs
  • Adhere to risk and regulatory standards, identifying issues needing escalation
  • Design and maintain internal controls to mitigate ongoing risk

Benefits

  • Hybrid work model with onsite presence required four days a week
  • Opportunity to work in a diverse and inclusive environment
  • Engagement with both technical and non-technical teams across departments
  • Involvement in high-impact projects driving business growth
  • Commitment to employee development and ongoing training opportunities
Full Job Description
OVERVIEW:

Data Analyst on the Domain Analytics Team, part of M&T's Customer Insights & Analytics Organization. We provide analytical insights that empower Marketing and Digital Product organizations to drive business growth, strengthen customer relationships, and accelerate digital adoption.

Our work spans:
  • Experimentation & Measurement - Designing and analyzing tests to optimize customer acquisition for Retail and Business Banking segments.
  • Cross-Channel Analytics & Attribution - Understanding how customers interact across channels and identifying what drives engagement.
  • Digital Journey Analytics - Uncovering insights from web and app behaviors to improve customer experiences.
  • Digital Product Enablement - Partnering with product teams across the development lifecycle to support new feature launches with data and performance measurement.
  • Data Products & Ad-Hoc Analysis - Building dashboards and self-service tools, and delivering quick-turn insights to answer business questions.


The Data Analyst will partner with Digital Product and Technology teams to deliver data products, insights, and scalable reporting solutions that enable data-informed decision-making. This role will support the full digital product lifecycle by measuring performance, monitoring customer engagement, evaluating new features, and providing analytical guidance for both strategic roadmap initiatives and operational priorities.

LOCATION:

This role follows a hybrid work model, requiring onsite presence four days per week at one of M&T Bank's regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations:
  • 345 Main Street, Buffalo, NY
  • 115 Federal Street, Boston, MA
  • 1 Light Street, Baltimore, MD
  • 1350 I Street NW, Washington, DC
  • 1100 North Market Street, Wilmington, DE
  • 277 Park Avenue, New York, NY
  • 850 Main Street, Bridgeport, CT
  • 77 Pine Street, Burlington, VT


POSITION RESPONSIBILITIES:
  • Explore, mine, and profile data across multiple datasets to gain and interpret insights for use in dashboards, ad-hoc analysis and analytics products.
  • Support digital platform modernization initiatives by designing and validating reporting, dashboards, and tracking solutions for migrations to new platforms and data sources.
  • Collaborate with both technical and non-technical stakeholders to translate business questions into analytical solutions.
  • Support high-quality analytics delivery by conducting data quality checks, collaborating on data model design, and applying best practices for code documentation and storage.
  • Develop business intelligence solutions designed to meet business needs.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.


MINIMUM QUALIFICATIONS REQUIRED:
  • Bachelor's degree and a minimum of 3 years of related experience, or in lieu of a degree, a combined minimum of 7 years higher education and/ or work experience, including a minimum of 3 years related experience
  • Intermediate SQL, experience querying databases (SQL Server, Snowflake, etc).
  • Experience working in large databases
  • Experience with Business Intelligence/Visualization tools (PowerBI, Tableau)


IDEAL QUALIFICATIONS PREFERRED:
  • 1 or more years related work experience in data analysis, bonus if supporting digital product development, operations, or technology organizations.
  • Experience with programming languages such as Python, SAS
  • Experience with reporting automation (PowerBI, Alteryx)
  • Experience with one or more cloud databases.
  • Experience working within an agile environment


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $94,400.00 - $157,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Baltimore, Maryland, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ

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