EXL Service

Data & AI - Delivery Lead

EXL Service$113K — $180K *
US-AnywhereRemote in Canada
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in data/AI delivery leadership (AVP, SAVP, or VP level)
  • Experience in the insurance domain, specifically with group insurance preferred
  • Hands-on architectural expertise with MS Fabric
  • Proficiency with the MS Azure data stack (e.g., Azure Data Factory, Synapse, Databricks)
  • Strong data modeling and warehousing skills
  • Familiarity with agentic AI delivery frameworks
  • Excellent PowerPoint skills for executive presentations
  • Demonstrated executive presence and relationship management abilities
  • Must be located in Canada
  • Immediate availability preferred

Responsibilities

  • Lead comprehensive technical delivery for data/AI projects from solution development to execution
  • Act as a trusted technical advisor and key contact for clients
  • Oversee solution architecture and technical design for data platforms
  • Manage relationships with stakeholders, including executive-level presentations
  • Create and deliver technical solution presentations for clients and internal teams
  • Guide teams in implementing agentic delivery approaches in AI
  • Collaborate with sales/pre-sales teams on proposals and solutions

Benefits

  • Health and wellness programs
  • Flexible work arrangements
  • Professional development opportunities
  • Collaborative team environment
  • Opportunities for advancement within the company
Full Job Description
JOB DESCRIPTION

We are seeking an experienced Data & AI technical delivery leader to drive strategic client engagements at the AVP level. This individual will combine deep technical expertise in modern data platforms with strong executive presence to lead client-facing delivery, particularly within the insurance domain (group insurance experience preferred).

Base Compensation Range: 113,000 - 180,000 CAD

The posted range is the hiring range for this role 1 a subset of the broader range available to employees over time 1 and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.


JOB RESPONSIBILITIES
  • Lead end-to-end technical delivery for data and AI engagements, from solutioning through execution
  • Serve as a trusted technical advisor and primary point of contact for client stakeholders
  • Own solution architecture and technical design decisions across data platforms
  • Drive stakeholder management across business and technical audiences, including C-suite/executive presentations
  • Build and present technical solutioning decks (PowerPoint) for client and internal audiences
  • Guide teams on agentic delivery approaches and modern AI-driven delivery models
  • Partner with sales/pre-sales teams on proposals and technical solutioning as needed

JOB QUALIFICATIONS
  • 12+ years of total experience, with a track record in data/AI delivery leadership (AVP, SAVP, or VP level)
  • Strong familiarity with insurance industry data structures; group insurance experience strongly preferred
  • Hands-on/architectural knowledge of MS Fabric
  • Proficiency across the MS Azure data stack (Azure Data Factory, Synapse, Databricks, etc.)
  • Strong data modeling and data warehousing expertise
  • Understanding of agentic AI delivery frameworks and practices
  • Excellent PowerPoint/deck-building skills for executive and client audiences
  • Demonstrated executive presence and stakeholder management skills
  • Based in Canada
  • Available to join immediately

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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