Cybersecurity Program Manager

Reserv, Inc.

$120K — $150K *
US-AnywhereRemote in Atlanta, GA
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in a cybersecurity role
  • Strong written and verbal communication skills
  • Familiarity with NIST Cybersecurity Framework
  • Technical skills in MacOS, Windows, Unix/Linux
  • Experience with audit and regulatory frameworks
  • Knowledge of current threat actors, TTPs, and MITRE ATT&CK
  • Experience with Google Workspace and/or Microsoft 365
  • Skills in vendor management and relationship building

Responsibilities

  • Assess and manage complex initiatives in collaboration with the VP of Security
  • Oversee multiple project completions while ensuring clear executive communication
  • Develop and manage critical vendor relationships, focusing on third-party risk
  • Collaborate with the DPO on privacy initiatives across regulatory environments
  • Lead and deliver audits for both customer and external assurance
  • Identify security gaps and provide actionable solutions
  • Advocate for security practices throughout the organization
  • Enhance customer trust by operationalizing due diligence processes
  • Empower Security and Technology leaders for strategic committee roles
  • Oversee policy and standards development in the Security and IT teams
  • Create executive reporting for metrics translating team goals

Benefits

  • Comprehensive health insurance including vision and dental
  • 401(k) plan with employer matching
  • Generous PTO policy for work-life balance
  • Family leave policy
  • Flexible work-from-anywhere options
Full Job Description
Reserv is building the industry-leading third-party administrator capability in the insurance industry. To do this, Reserv seeks a candidate to join the Security team as a Cybersecurity Program Manager. The Cybersecurity Program Manager will be responsible for managing complex efforts, participating in broader planning efforts, and, in some cases, leading strategic elements of programs.

The Cybersecurity Program Manager is a hands-on technical role focused on overseeing and operationalizing efforts that drive daily success. Daily efforts will vary between vendor management, compliance audit management, and complicated IT transactions, but the mission remains the same: ensuring a secure and efficient Security and IT environment for Reserv. Successful candidates will bring experience managing complexity, building programs, and understanding software development, all while working in a heavily regulated environment. This position requires novel problem-solving, continuous learning, and the ability to adapt quickly to new technologies.

What to expect

  • Assess, build, and manage complex initiatives with the VP of Security
  • Manage multiple projects simultaneously, ensuring successful completion and executive-level communications
  • Develop, manage, and oversee the most critical and complex vendor relationships to empower IT and Security, including the third-party vendor risk management program
  • Manage and assist the DPO with privacy initiatives spanning multiple regulatory environments
  • Manage, lead, and deliver confidence across multiple regulatory and industry audit programs (both for customer and external assurance)
  • Identify gaps and suggest solutions to efficiently improve security throughout development processes
  • Serve as a "voice of security" to the organization, ensuring the security mission is well-understood and appreciated
  • Deliver customer confidence and trust initiatives, including operationalizing efficiency in the customer due diligence process
  • Improve, prepare, and empower Security and Technology executives to lead critical committees
  • Manage and lead all aspects of policy and standards development across the Security and IT organization
  • Distill and develop executive reporting programs to fulfill OKRs, working with Director and VP-level leadership to understand goals that will translate to metrics and measures

Does this sound like you?

  • Minimum of 7 years of experience directly working in a cybersecurity role
  • Strong written and verbal communication skills
  • Working understanding of NIST Cybersecurity Framework
  • Technical proficiency with MacOS, Windows, Unix/Linux
  • Demonstrated proficiency across multiple audit and regulatory frameworks
  • Knowledge of current threat actors, TTPs, and MITRE ATT&CK framework
  • Experience with cloud-based productivity platforms such as Google Workspace and/or Microsoft 365
  • Experience performing risk assessments, drafting/maintaining cybersecurity policies and procedures, and constructing after-action reports with precise details
  • Experience selecting vendors and managing relationships

Icing on the cake

  • Bachelors degree in Cybersecurity, IT, or related field
  • Deep understanding of regulated environments
  • Technical proficiency with common cybersecurity tools such as those found in SIEM/SOAR, EDR, or other toolkits
  • Security certifications such as those from ISC2 (i.e. CISSP)

Benefits

  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy
  • Work from anywhere to facilitate your work life balance


At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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