Job Title: Cybersecurity Operations Center Shift 2 Lead

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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POSITION OVERVIEW:
You'll serve as a Shift Lead within a dynamic 24x7x365 Cyber Security Operations Center (CSOC), leading both junior analysts who are learning cyber incident response skills as well as senior cyber incident responders who help with mentorship. You'll report directly to the branch lead of Defensive Cyber Operations. In addition to meeting the foundational skill requirements of a SOC analyst, you serve as the point of accountability for the exact shift to which you're assigned. Your communication skills with the team and chain-of-command are paramount to ensuring that any problems identified in mission, staffing, and generally for team morale are mitigated quickly.

You ensure that personnel on shift execute operations as prescribed in SOPs and work instructions, and you include clarifying verbal direction from leadership. You continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift for the purpose of completing individual tasks as quickly as possible.

You manage the distribution of tasks as they are assigned to the team. As such, the Shift Lead cultivates a general understanding of the skillsets, or skills gaps, of each team member. This is to support the overall identification of training needs and mentorship, and to enable efforts creating career and training progression paths for each individual contributor.

Responsibilities:
• Execute core duties as a SOC Analyst.
• Conduct shift turnover at the beginning and end of the shift.
• Ensure the Shift Activity Log is completed and sent.
• Ensure appropriate staffing coverage is maintained across the shift.
• Manage time-off requests.
• To support the overall sustainment or uptime of each tool, maintain awareness of the operational status of production cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified.
• Receive and action communications or requests received via various mediums, to include in-person, email, chat, or phone.
• Review analysis and documentation for tickets opened by shift members for completeness and accuracy.
• For the purpose of mentorship and growth, provide feedback for any missed actions or deficiencies observed.

Qualifications:

• Bachelor's Degree and 4 years of experience. Additional years of experience may be substituted instead of a degree.
• DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
• Active TS/SCI clearance.
• Ability to work 1 of 5 shifts.
• Ability to obtain a CI Poly within 6 months.

Desired:

• Experience as a Lead.
• IAT Level III certifications.
• Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.

What You Can Expect:

A culture of integrity.

An environment of trust.

A focus on continuous growth.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:
$86,600 - $181,800