Fiserv

Cybersecurity Incident Responder

Fiserv • $110K — $186K *
Berkeley Heights, NJ 07922In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-6 years of experience in cybersecurity operations or incident response.
  • Proven experience in a SOC or CSIRT environment for handling incidents.
  • Familiarity with security technologies like SIEM, EDR, and firewalls.
  • Strong grounding in incident response processes and investigative techniques.
  • Practical experience with log analysis and forensic investigations.
  • Demonstrated ability to prioritize incidents and make decisions swiftly.
  • Bachelor's degree in cybersecurity or related field preferred.

Responsibilities

  • Lead investigations and coordinate response to confirmed cybersecurity incidents.
  • Analyze suspicious activities across various log sources including endpoints and networks.
  • Correlate data from multiple platforms to enhance incident response accuracy.
  • Document findings and actions taken within the case management system thoroughly.
  • Communicate ongoing issues and significant events during shift handoffs.
  • Identify process gaps and opportunities for improvements in incident handling.
  • Drive containment and recovery actions collaborating with IT teams.

Benefits

  • Opportunity for continuous improvement and innovation in incident response methods.
  • Collaborative team environment with direct access to Tiers 1 analysts and engineering teams.
  • Strong emphasis on professional development with potential for industry certifications.
  • In-person office environment to bolster team collaboration and productivity.
  • Limited travel requirements, enhancing work-life balance.
Full Job Description
Job Title
Cybersecurity Incident Responder

About your role:

As a member of Fiserv's Cybersecurity Incident Response Team (CSIRT), you will be responsible for commanding the investigation, analysis, containment, and remediation of cybersecurity incidents across the global enterprise environment. You will be the primary escalation point for Tier 1 analysts and accountable for validating, investigating, and responding to confirmed security incidents in accordance with established cyber incident response procedures. The successful candidate will perform advanced analysis of network traffic, endpoint activity, and log data, correlate findings across multiple sources, rapidly driving containment and mitigation actions.

What you will do?
  • Lead investigation and response activities for confirmed and escalated cyber security incidents in accordance with established playbooks and service level targets.
  • Perform analysis of suspicious activity across endpoint, network, identity, email, cloud, application, and system log sources.
  • Analyze, investigate, and correlate data from SIEM/SOAR, EDR, firewall, proxy, intrusion detection/prevention, email security, and other monitoring platforms to drive accurate incident response.
  • Document investigations, findings, actions taken, and escalation details in the case management system with clear, complete, and timely notes. Create full summary reports of events of interest to drive after action and lessons learned activities.
  • Follow shift handoff procedures and communicate open issues, emerging threats, and significant events to team members and incident handlers.
  • Contribute to continuous improvement by identifying recurring false positives, process gaps, and opportunities to improve alert quality, runbooks, and analyst efficiency and perform live response activities, including remote and onsite system analysis and evidence collection.
  • Drive containment, eradication, and recovery actions in coordination with infrastructure and technology teams.
  • Collaborate with Tier 1 analysts to improve detection and response capabilities and provide guidance on escalation quality and partner with security engineering teams to ensure effective operation and tuning of security tools and detection capabilities.


What you will need to have:
  • 3-6 years of experience in cyber security operations, incident response, security monitoring, IT operations, networking, or a related enterprise technology environment.
  • Proven experience handling and responding to cyber security incidents in a SOC or CSIRT environment.
  • Direct experience with security technologies such as SIEM, EDR, IDS/IPS, email security, firewalls, proxy tools, or case management platforms is preferred.
  • Strong knowledge of incident response processes, investigative techniques, threat indicators, and attack methodologies.
  • Hands-on experience with log analysis and forensic investigation techniques.
  • Ability to prioritize work, manage multiple active incidents, and make sound decisions in a fast-paced, high-impact operational environment.
  • Strong critical thinking skills, puzzle-solving ability, and an investigative mindset to analyze complex activity, connect related indicators, and identify root cause and scope of incidents.
  • Bachelor's degree in cyber security, information technology, computer science, or a related field preferred; equivalent practical experience


What would be great to have:
  • Industry certifications such as GCIH, GREM, GCFA, GCFE, CISSP, CEH, CISA, Security+, or similar advanced cyber security certifications.
  • Experience with scripting or programming languages to support automation, analysis, or incident response activities.


How you'll work
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.


Travel
  • Approximately 10% travel off-site or to other office locations is expected.


Sponsorship
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.


#LI-RM1

Salary Range
$110,000.00 - $186,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Information Technology
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ
FISV
* Ladders Estimates

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