TeleTech

Cyber Training Specialist, Senior

TeleTech$86K — $198K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in cybersecurity operations
  • 4+ years of experience with training standards and developing training pipelines
  • 3+ years of experience supporting a COCOM or Joint Force command
  • 2+ years of experience developing Job Qualification Standards (JQS)
  • Experience facilitating large working groups and conferences
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor’s degree

Responsibilities

  • Provide subject matter expert support to manage a DoD-wide training program
  • Coordinate with Combatant Commands to ensure USCYBERCOM forces training and certification
  • Establish and maintain cyber training and certification standards
  • Assess training effectiveness to confirm alignment with Joint standards
  • Facilitate working groups to update baseline cyber training standards
  • Interpret joint doctrine and provide recommendations to senior leaders
  • Assist in developing task lists and assessing USCYBERCOM's task compliance

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Dependent care support
  • Recognition awards for exceptional employee performance
Full Job Description
Cyber Training Specialist, Senior

The Opportunity:

Provide SME support to the management of a DoD-wide training program, including coordinating with Combatant Commands to ensure USCYBERCOM-assigned forces are trained, certified, and interoperable with other Joint Forces. Establish and maintain training and certification standards for the clients enabling USCYBERCOM operations. Assess the effectiveness of training to ensure training meets objectives, reinforces Joint standards, and facilitates the readiness assessment of cyberspace forces. Facilitate large working groups with internal stakeholders and external partners to establish and update baseline cyber training standards. Interpret and provide recommendations to senior leaders on national and higher headquarters joint doctrine, instructions, and directives pertaining to the Joint Training System (JTS). Assist with the coordination and development of tasks, task lists, and assess USCYBERCOM’s ability to meet the task list standards.

You Have:

  • 5+ years of experience in cybersecurity operations

  • 4+ years of experience with training, including training standards and developing training pipelines

  • 3+ years of experience working for or supporting a COCOM, Joint Force command, Joint Duty Assignment, or CMF team

  • 2+ years of experience developing and maintaining Job Qualification Standards (JQS)

  • Experience supporting data gathering using various techniques, including working groups, interviews, and surveys

  • Experience interacting with and providing briefs to senior leaders

  • Experience facilitating conferences and large working groups

  • Experience using the Microsoft Office tool suite

  • Active TS/SCI clearance; willingness to take a polygraph exam

  • Bachelor’s degree

Nice If You Have:

  • Knowledge of cyberspace capabilities, equities, available infrastructure, or platforms

  • Ability to work independently and with groups

  • Possession of excellent data analysis skills

  • Possession of excellent verbal and written communication skills

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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