CVS Supervisor I or II

Texas Health and Human Services Commission

$65K — $106K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited institution plus 3 years in Child Protective Services or child placement services, or equivalent credit hours plus relevant experience.
  • Current CPS Supervisor I or equivalent management position in Family and Protective Services.
  • Completion of Phase I CPS Specialist Certification and Supervisor Certification for Supervisor II role.
  • Demonstrated experience in child welfare or family dynamics.
  • Strong problem-solving skills and proficiency in verbal and written communication.

Responsibilities

  • Supervise a unit of caseworkers and clerical staff delivering child protective services.
  • Manage unit operations, monitor caseloads, and conduct unit meetings.
  • Select and develop staff through performance evaluations and training initiatives.
  • Interpret program policies to staff and stakeholders, ensuring compliance with agency standards.
  • Evaluate performance through case reviews and operational observations to assure service quality.
  • Make casework decisions regarding child safety and legal placements in collaboration with attorneys.
  • Promote cultural diversity and respect within unit operations.

Benefits

  • Access to mobile technology for efficient field operations.
  • Regular training and professional development opportunities.
  • Supportive work environment that encourages teamwork and cultural competence.
  • Opportunity to impact child safety and family dynamics at a community level.
Full Job Description
Functional Title: CVS Supervisor I or II Job Title: CPS CVS Supervisor II Agency: Dept of Family & Protectve Svc Department: Region 6A CPS Dir Del - CVS Posting Number: 18488 Closing Date: 07/24/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $5,425.33- $8,886.16 Pay Frequency: MonthlySalary Group: TEXAS-B-24 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:Job Location City: HOUSTON Job Location Address: 9702 BISSONNET ST 2200W Other Locations: Houston MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

CPS CVS Supervisor I

The position supervises a unit of caseworkers and clerical staff responsible for providing child protective services. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community.

The role of a Conservatorship supervisor is a fast-paced, high-energy position requiring daily assessment and decision-making of child safety issues, and permanency. One must possess the initiative to independently organize and manage numerous tasks associated with the position. Conservatorship supervisors will interact routinely with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel along with community representatives, and other partner agencies. CVS supervisors manage and develop staff to ensure that services to children, youth and families are set up timely, that services are directed towards child safety, permanency, and well-being. They ensure that each child, youth and parent have a current plan of service, and that children visit with family members per agency policy.

Essential Job Functions (EJFs):

Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings • Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal. • Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public. • Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. • Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources. • Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases. • Performs other duties as assigned and required to maintain unit operations • Promotes, monitors, and ensures that respect is demonstrated for cultural diversity. • Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs):

Conservatorship knowledge and experience required. • Knowledge of child development. • Knowledge of family dynamics. • Skill in effective verbal and written communication. • Skill in establishing and maintaining effective working relationships. • Skill in problem solving techniques. • Ability to operate a personal computer. • Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. • Ability to be on call on a rotating basis and work irregular hours. • Ability to work in an emotion-filled environment.

Registrations, Licensure Requirements or Certifications:

None required

Initial Screening Criteria:

Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 3 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.

Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.

*Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.

**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.

Additional Information:

This position may be filled as a CPS Supervisor I or II. Factors such as education and experience may be considered when establishing the starting salary.

This position will be housed at 9702 Bissonnet St., Houston location and will manage a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.

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