Customer Value Creation Partner- NorthEast Region (New York)

FinThrive

$90K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of healthcare revenue cycle management (RCM) technology sales experience
  • Proven record of exceeding annual booking quotas
  • Experience selling to large health systems with complex sales cycles
  • Ability to execute strategic growth plans while maintaining tactical execution
  • Proficient in CRM tools and modern sales technologies
  • Willingness to travel up to 50% within the New York region
  • High level of accountability and entrepreneurial spirit

Responsibilities

  • Own and grow revenue with existing health system clients
  • Develop and execute account plans tailored to client objectives
  • Lead consultative processes to identify clients' unique challenges
  • Maintain senior-level relationships across client organizations
  • Conduct business reviews and strategic sessions to ensure client success
  • Collaborate with internal teams to create customized solutions
  • Maintain a robust pipeline and forecast sales accurately in Salesforce
  • Deliver impactful presentations focused on ROI and value

Benefits

  • Recognition and support from a collaborative team
  • Cutting-edge tools and resources to drive success
  • Opportunity for professional growth in a high-growth environment
  • Access to industry events for networking and business development
Full Job Description
About the Role

Impact you will make

In this role, you'll have the team, tools, recognition, and collaboration needed to build a pipeline and win deals -while helping your clients thrive. If you're a strategic, customer-centric seller who flourishes in high-growth environments and is looking to make an immediate impact, we want to hear from you.

What you will do
  • Own and expand revenue within a defined set of existing health system clients
  • Develop and execute detailed territory and account plans aligned to client goals, with a focus on cross-sell and upsell opportunities
  • Lead consultative discovery processes to understand each prospect's unique challenges and align FinThrive solutions accordingly
  • Maintain customer C-suite and VP-level relationships across departments
  • Conduct proactive quarterly business reviews and strategic planning sessions to ensure client success and identify new value opportunities
  • Collaborate with Customer Success, Solution Strategy, and Product teams to develop tailored solution recommendations and account strategies
  • Consistently maintain an active, healthy sales pipeline and accurately forecast in Salesforce
  • Deliver compelling presentations and proposals with a focus on ROI, value realization, and strategic alignment
  • Represent FinThrive at healthcare industry events and association meetings to deepen client relationships and develop new opportunities


What you will bring
  • 5+ years of healthcare RCM technology sales experience with a proven record of exceeding annual Booking quota attainment
  • Proven success selling to large health systems and navigating complex multi-stakeholder sales cycles
  • Ability to think strategically while executing tactically to grow revenue within assigned accounts
  • Experience selling six- and seven-figure technology deals in healthcare revenue cycle management
  • Excellent planning, relationship management, negotiation, and presentation skills
  • Proven ability to thrive when leading customer sales meetings and ROI discussions with hospital leadership
  • High accountability and entrepreneurial spirit
  • Proficiency with CRM and other modern sales tools
  • Willingness to travel up to 50% or more as needed
  • Candidates must be located in: CT, DE, ME, MA, NH, NJ, NY, PA, RI, VT
  • Preferred experience working in NY market


What we would like to see
  • Bachelor's degree (MBA a plus)
  • Knowledge of Epic, Meditech and Cerner EHR ecosystems
  • HFMA or NAHAM membership or certification
  • Proficiency with SFDC, Gong, and Seismic


Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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