Customer Supply Chain Manager, CVS

Opella Healthcare Group SAS

$115K — $160K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • B.A. / B.S. degree required; MBA preferred
  • 7+ years of experience in supply chain, with customer interaction roles
  • Proven track record of delivering results and innovative solutions
  • Strong ability to influence and develop organizational capabilities
  • Self-motivated and extremely organized, proficient in Excel and planning tools
  • Effective communicator with strong relationship-building skills

Responsibilities

  • Partner with customer leadership to execute the Joint Business Plan and drive growth
  • Build and maintain relationships with CVS Health supply chain and executive leadership
  • Lead supply chain tool development and implementation to enhance performance
  • Develop inventory monitoring methods and improve forecasting processes
  • Provide expertise to field teams, ensuring alignment with business objectives
  • Establish supply chain performance metrics focusing on delivery and inventory management
  • Foster collaboration between supply chain and sales teams for sustainable growth

Benefits

  • Opportunity to lead change and impact self-care on a global scale
  • Work in a remote capacity, with a preference for East Coast candidates
  • Encouragement of growth and mentorship within the organization
  • Focus on sustainability, access, and social impact in decision-making
  • Collaborative and ambitious company culture
Full Job Description
Customer Supply Chain Manager, CVS

Location: US Remote (Preferred East Coast)

About the Job:
  • Lead the key supply chain elements of the joint business plan and will have a direct and vital impact on driving innovation and scale for our portfolio while significantly broadening the awareness, trial potential, and efficiency for the overall business.
  • Lead initiatives that advance our brands and strengthen our reputation worldwide.
  • Mentor and uplift emerging talent while pushing your own growth and influence.
  • Put purpose into practice - embedding sustainability, access and social impact into every decision.
  • Model the challenger mindset: question complexity, act with integrity and make things radically simple.
  • Help shape a culture that's ambitious, collaborative and serious about recognition and belonging.


Main Responsibilities:
  • Partner with customer leadership to execute the Joint Business Plan, integrating planning and supply chain strategies to drive growth, improve execution, and create value across both in-store and e-commerce channels.
  • Build and maintain strong relationships with CVS Health supply chain, store operations, and executive leadership while serving as a trusted supply chain thought leader, including support for Rx-to-OTC switch initiatives.
  • Lead the development and implementation of supply chain tools, solutions, and investments that enhance planning accuracy, operational performance, and business outcomes.
  • Develop inventory monitoring methodologies and forecasting processes to improve trade inventory visibility, retail in-stock performance, forecast accuracy, and demand planning results.
  • Provide supply chain expertise and process leadership to field planning and forecasting teams, ensuring alignment with Opella's S&OP framework and business objectives.
  • Establish and manage supply chain scorecards and performance metrics focused on on-time/in-full delivery, on-shelf availability, inventory management, cash flow, and continuous improvement initiatives.
  • Foster cross-functional collaboration between supply chain and sales teams to drive sustainable growth, proactively identify opportunities, and anticipate and resolve customer, commercial, and operational challenges.


About You:
  • B.A. / B.S. degree required; MBA preferred
  • 7+ years of experience across multiple areas of the supply chain, including roles involving direct customer interactions; Supply / demand planning experience preferred.
  • A demonstrated track-record for delivering results, developing capabilities, exceeding goals and is recognized as an expert in delivering breakthrough and innovative solutions
  • Ability to develop organizational capabilities while influencing others
  • Lead and inspire others when facing highly ambiguous, complex situations
  • Extremely organized, dependable and self-motivated with the ability to leverage Excel and other planning tools in a fast-paced environment
  • Utilizes effective, professional communications to cultivate strong working relationships with both internal and external colleagues; displays flexibility in your approach to people and situation


This is more than the next step in your career, it's a chance to lead change and help reinvent self-care for the world. If you're ready to challenge, inspire and deliver impact that matters, we're ready for you.

North America Applicants Only

The salary range for this position is: $115,000.00 - $160,000.00

All Compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs.

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