Veeam Software

Customer Success Renewals Manager

Veeam Software$151K — $281K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of B2B sales experience in technology sectors, especially in Commercial or SLED markets.
  • Direct channel sales experience preferred.
  • Capable of coordinating sales across teams including marketing, engineering, and field sales.
  • Strong relationship-building skills with diverse stakeholders.
  • Knowledgeable in virtualization industry.
  • Experience with Salesforce.com is advantageous.
  • Proficient in MS Office tools (Excel, Outlook, etc.).
  • Ability to work independently and in fast-paced settings.
  • Excellent written and verbal communication skills.

Responsibilities

  • Generate new business through proactive outreach via calls and emails.
  • Collaborate with partners to coordinate sales activities and drive results.
  • Conduct customer presentations and product demonstrations tailored to needs.
  • Develop and manage a strong sales pipeline in Salesforce.com.
  • Increase market presence by targeting new accounts and nurturing relationships.
  • Achieve individual and team sales targets consistently.
  • Gather customer feedback to guide product and strategy improvements.

Benefits

  • Unlimited paid time off and 12 paid holidays, including VeeaMe Days for self-care.
  • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents.
  • Comprehensive medical, dental, and vision coverage from day one.
  • Mental health support and wellness resources via Employee Assistance Program.
  • 401(k) retirement planning with company matching contributions.
  • Support for fertility, adoption, and surrogacy with additional paid volunteer time.
  • Access to virtual veterinary care at no cost.
  • Legal, identity protection, and supplemental health insurance options available.
  • Tax-advantaged accounts for healthcare, dependent care, and commuting expenses.
  • Learning and development opportunities through on-demand libraries and workshops.
Full Job Description
About this role

Are you ready to make an impact and accelerate your career in sales? As a Veeam Inside Sales Representative, you'll drive our growth by taking decisive actions every day:
What You'll Do
  • Generate New Business: Proactively identify and pursue sales opportunities within your assigned territory through outbound calls, emails, and follow-ups on qualified leads.
  • Partner Collaboration: Work closely with Veeam partners and resellers-arrange joint calls, coordinate sales activities, and support partners in closing deals.
  • Customer Engagement: Deliver compelling presentations and product demos, tailoring Veeam's solutions to address unique customer needs and challenges.
  • Pipeline Management: Build and maintain a robust sales pipeline by tracking all activities and opportunities in Salesforce.com, ensuring accurate forecasting and reporting.
  • Market Penetration: Strategically expand Veeam's presence by targeting new accounts, nurturing existing relationships, and leveraging partner networks.
  • Quota Achievement: Consistently meet and exceed your individual and team sales targets, directly contributing to Veeam's rapid growth and success.
  • Continuous Learning: Stay up to date on Veeam's product portfolio and industry trends, sharing knowledge with customers and partners.
  • Feedback Loop: Gather and relay valuable customer feedback to internal teams, helping shape future product development and sales strategies.
What You'll Bring
  • At least 2 years of B2B sales experience with high-tech products/services, especially in Commercial or SLED sectors.
  • Strong preference for candidates with direct channel sales experience.
  • Proven ability to coordinate sales processes across teams (channel, engineering, marketing, field).
  • Skilled at building and maintaining positive relationships with diverse individuals.
  • Knowledge of the virtualization industry.
  • Experience with Salesforce.com is a plus.
  • Proficient in MS Office tools (Excel, Outlook, etc.).
  • Able to work independently, self-motivated, and thrive in fast-paced environments.
  • Flexible and capable of adapting to changing roles and responsibilities.
  • Excellent written and verbal communication skills; comfortable with electronic correspondence and business research.
  • Passionate about technology and industry innovation.
  • Bachelor's degree preferred, but equivalent experience and education will be considered.
  • Ability to work Hybrid schedule (2 days in office, 3 days remote)
  • Ability to travel (possibly up to 25% or more)

#LI-MHJ404

What you'll get
  • Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
  • Medical, dental, and vision coverage starting on your first day
  • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
  • 401(k) retirement plan with company matching contributions
  • Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
  • AirVet: 24/7 virtual veterinary care at no cost
  • Legal services, identity protection, and supplemental health insurance options
  • Tax-advantaged spending accounts for healthcare, dependent care, and commuting
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning


Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

Compensation Range (OTE)

$151,500-$281,400 USD

About Veeam Software

Veeam Software is a privately held information technology company that develops backup, disaster recovery and intelligent data management software for virtual, physical and multi-cloud infrastructures. The company's headquarters are in Baar, Switzerland, and it has offices in more than 30 countries. Veeam has more than 375,000 customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000 enterprises. The company was founded in 2006 by Ratmir Timashev and Andrei Baronov.
Learn more about Veeam Software
Size
5,000 employees
Industry
Founded
2006

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