JP Morgan Chase & Co.

Customer Success [Multiple Positions Available]

JP Morgan Chase & Co.$102K — $132K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Finance, Business Administration, Accounting, or related field plus 2 years of relevant experience; or Bachelor's degree plus 4 years of experience.
  • Experience with accounting platforms like Arcesium, Geneva, Mantra, Investran, and Cascade.
  • Proficiency in managing accounting for private credit investments, bank loans, and related treatments.
  • Experience in performing fund accounting for various fund types including private equity and hybrids.
  • Advanced Excel skills, particularly with functions such as VLOOKUP and SUMIF, for fund accounting and reporting.

Responsibilities

  • Maintain books and records for hedge and private equity funds.
  • Prepare and review Net Asset Values and investor allocations adhering to control framework policies.
  • Coordinate with Investor Relations for capital notices and reporting.
  • Review fund governing documents and ensure accurate fund structure maintenance.
  • Maintain operational KPIs and provide trend analysis for quality improvement.
  • Support new fund launches and strategies through operating model design and stabilization efforts.
  • Lead the remediation of complex issues by identifying patterns and implementing preventive controls.

Benefits

  • Comprehensive health insurance plans.
  • Retirement savings options with company matching.
  • Opportunities for professional development and training.
  • Flexible working hours and remote working options.
Full Job Description
Job Description

DESCRIPTION:

Duties: Maintain books and records for hedge and private equity funds. Prepare and review Net Asset Values, management fees, carried interest and performance fee calculations, investor allocations, and capital account statements in adherence to the control framework, including policies and procedures. Prepare and review capital call and distribution calculations including investor notices and reconcile call proceeds and distribution payments. Coordinate with Investor Relations on the release of capital notices and report on the investor reporting portal. Work closely with manager, team, and support functions to manage client expectations and ensure adherence to SLA timelines for client deliverables and ad hoc requests. Liaise with support functions, internal and external stakeholders, including Risk and Control groups, Audit, Tax, Compliance, Implementation, and Investor Relations. Review fund governing documents and related agreements, and ensure the correct set-up and maintenance of fund structures and investments in the accounting database. Maintain operational KPIs (timeliness, pricing exceptions, error rates) and provide trend analysis and remediation actions to improve quality and efficiency. Support new fund launches and strategy expansions by partnering on operating model design, control mapping, dry runs/parallel periods, and post-launch stabilization. Lead remediation of complex breaks and systemic issues by identifying patterns, partnering with technology/operations to address root causes, and implementing preventive controls to reduce recurrence.

QUALIFICATIONS:

Minimum education and experience required: Masters's degree in Finance, Business Administration, Accounting, or related field of study plus 2 years of experience in the job offered or as Customer Success, Fund Accountant, or related occupation. The employer will alternatively accept a Bachelor's degree in Finance, Business Administration, Accounting, or related field of study plus 4 years of experience in the job offered or as Customer Success, Fund Accountant, or related occupation.

Skills Required: This position requires one (1) year of experience with the following: Using accounting platforms including Arcesium, Geneva, Mantra, Investran, and Cascade to look up, edit, and record accounting entries to adhere to the US GAAP for Investment Funds; Managing accounting for bank loans and other private credit investments including the treatment of paydowns, interest, and PIKs; Performing fund accounting for various fund types including standalone, master/feeder structures, sidepockets, blockers, PE, and hybrids. This position requires any amount of experience with the following: Using Excel for fund accounting purposes including investor allocations and calculating managements fees and carry, as outlined in the fund documents; Utilizing complex formulas including VLOOKUP and SUMIF functions to accurately record client reports; Executing dual-sided entries in accounting platforms including Arcesium, Geneva, Mantra, Investran, and Cascade to ensure accurate past, present, and future accounting reports; Performing waterfall, carried interest, and IRR calculations and assessing their impact on accounting records.

Job Location: 70 Fargo Street, Boston, MA 02210.

Full-Time. Salary: $102,198.00-$132,000.00 per year.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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